Patient Services Representative

4 weeks ago


Tulsa, Oklahoma, United States Ardent Health Full time
Overview

We are seeking a highly skilled Patient Services Representative to join our team at Utica Park Clinic in Tulsa, OK. As a key member of our Orthopedic Spine department, you will play a vital role in ensuring seamless patient care and exceptional customer service.

Responsibilities
  • Provide exceptional customer service to patients and visitors, responding to inquiries and resolving issues in a timely and courteous manner.
  • Verify patient information, collect payments, and accurately complete charge slips for data entry.
  • Assist with scheduling physician appointments, maintaining appointment schedules, and ensuring medical record availability and completeness.
  • Collaborate with the healthcare team to provide quality patient care and uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications
  • High School Diploma or equivalent required.
  • Basic computer knowledge and understanding of insurance, referrals, and medical records.
  • Previous customer service and medical office experience preferred.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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