Business Development Representative

4 days ago

Concord, North Carolina, United States Modern Auto CO Full time
Job Title: Business Development Representative

Join Modern Auto CO as a Business Development Representative and play a crucial role in driving sales growth and customer engagement. As a key member of our sales team, you will be responsible for responding to phone customer inquiries, ensuring maximum ROI on phone leads, and processing various paperwork.

Key Responsibilities:
  • Communicate effectively with customers and prospects by phone to understand their needs and preferences.
  • Schedule appointments for a reasonable level in comparison to other BDRs to maximize sales opportunities.
  • Follow up and respond to internet leads immediately to ensure timely conversion.
  • Deliver messages intended for other departments promptly to maintain seamless communication.
  • Maintain a customer database and follow up through CDK to ensure accurate records.
  • Enter data into all required tools to ensure accurate tracking and analysis.
  • Possess thorough knowledge of all electronic tools and lead sources to stay ahead of the competition.
  • Stay up to date on all dealership products and services to provide informed solutions.
  • Establish personal goals that are consistent with department standards of productivity and devise a strategy to meet those goals.
  • Maintain a professional appearance at all times to represent Modern Auto CO positively.
Requirements:
  • High School Diploma
  • Two plus years related experience and/or training; or a combination of education and experience.
Skills:
  • Ability to read, write, and comprehend simple instructions, short correspondence, reports, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Physical Demands:
  • Sitting to perform routine administrative tasks, using fine motor skills, to type using a keyboard, and operating basic office equipment, such as a telephone, scanner/copy machine, and calculator.
Work Environment:

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, Modern Auto CO reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. This document does not represent a contract of employment.

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