Guest Relations Coordinator

2 weeks ago


Muskegon, Michigan, United States Russ' Restaurant Full time
Guest Relations Coordinator at Russ' Restaurant

Are you an enthusiastic and dedicated individual with a knack for fostering a friendly and inviting environment? Do you enjoy making every guest feel like part of the family? If so, we have an exciting opportunity for a Guest Relations Coordinator at Russ' Restaurant.

Founded in 1934 and still family-owned, Russ' Restaurant is a cherished diner known for its classic comfort food and inviting charm. With multiple family-operated locations, we are always looking to welcome talented individuals to our team.

Why consider joining us?
  • Flexible working hours
  • Paid time off
  • Health benefits
  • Dental coverage
  • Vision care
  • 401k retirement plan with matching
  • Employee referral incentives
  • Staff discounts
  • Comprehensive training programs
Key Responsibilities:
  • Warmly greet and welcome guests as they arrive
  • Guide guests to their tables and present menus
  • Ensure the dining area is clean and well-organized
  • Handle phone inquiries and take orders as needed
  • Regularly check restrooms for cleanliness and maintain them as necessary
  • Operate cash registers and the Point of Sale (POS) system
Qualifications:
  • Friendly demeanor and strong communication skills
  • Exceptional customer service abilities
  • Strong organizational skills and ability to multitask
  • Capacity to thrive in a fast-paced setting
  • Prior experience in a similar position is advantageous
  • Above-average customer service aptitude
  • Dependability
  • Integrity and honesty

If you are passionate about creating a joyful and welcoming atmosphere for our guests, we would be delighted to hear from you. Join our vibrant team at Russ' Restaurant.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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