HR Operations Manager

2 weeks ago

New York, New York, United States Innside New York Full time
Job Overview

POSITION: Human Resources Manager

REPORTS TO: Director of Human Resources

DEPARTMENT: A&G – Human Resources

POSITION SUMMARY: Under the supervision of the Area Human Resources Manager, this role is essential in facilitating various HR functions, ensuring adherence to compliance standards, conducting HR audits, managing labor relations, enhancing employee engagement, overseeing HRIS and file management, and maintaining accountability for policies and procedures. The position also involves performance management, training initiatives, benefits enrollment, onboarding and offboarding processes, recruitment, and talent management.

KEY RESPONSIBILITIES:

  • Assist in daily HR operations and collaborate with the Director of Human Resources to align hotel strategies with operational needs, including policy administration, mentoring, employee engagement, training, performance evaluations, onboarding, benefits management, and talent retention.
  • Address and resolve employee concerns effectively.
  • Conduct comprehensive investigations into employee-related issues as necessary.
  • Promote and coordinate employee recognition programs and community service activities.
  • Engage in employee needs assessments and develop training strategies accordingly.
  • Oversee pre-employment, onboarding, and offboarding procedures.
  • Manage unemployment inquiries, track insurance benefits, calculate billing totals, and assist with benefits enrollment and inquiries.
  • Generate and analyze HR data reports as required.
  • Input employee data and payroll information into the HRIS system, including new hires and terminations.
  • Lead the recruitment process, conducting pre-screening and skill assessments to attract top talent.
  • Review payroll reports for benefit eligibility.
  • Maintain oversight of Leave of Absence tracking.
  • Monitor Worker's Compensation claims and ensure proper reporting procedures are followed.
  • Support safety initiatives within the property to enhance compliance and awareness.
  • Collaborate with various departments to improve communication and guest satisfaction.
  • Adhere to hotel attendance policies.
  • Train employees to ensure they possess the necessary skills for optimal performance while prioritizing workplace safety.
  • Complete additional projects and tasks as assigned by management.

QUALIFICATIONS:

  • High School Diploma or equivalent required; Bachelor's Degree in Human Resources, Business Management, or a related field preferred.
  • Must be legally authorized to work in the United States.
  • Two to four years of prior HR experience required, preferably in the hospitality sector.
  • Proficient in Microsoft Office Suite and HRIS/HRMS; familiarity with SAP and ADP HRIS is a plus.
  • Understanding of NYHTC Collective Bargaining Agreement is highly desirable.
  • Ability to manage multiple tasks in a fast-paced environment with a keen attention to detail.
  • Excellent verbal and written communication skills in English; bilingual in English/Spanish is preferred.
  • Capability to work independently and collaboratively to foster a team-oriented environment.
  • Knowledge of employment laws and labor relations at federal, state, and local levels.
  • Ability to train individuals and groups effectively.
  • Strong analytical skills for evaluating metrics and conducting investigations.
  • Proficient in mentoring and guiding employees and managers to achieve performance goals.
  • Maintain confidentiality regarding company and employee information.
  • Flexibility to work varied schedules, including early mornings, late evenings, weekends, and holidays as required.
  • Organizational skills to manage the workload of others and adapt to changing priorities.

MINIMUM REQUIREMENTS: To succeed in this role, an individual must effectively perform each essential duty. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

EDUCATION and EXPERIENCE: Prior HR experience is required. A High School Diploma or equivalent is mandatory, with a degree preferred depending on the specific role.

LANGUAGE SKILLS: Ability to communicate effectively and professionally with various stakeholders, including staff, guests, and vendors.

PHYSICAL DEMANDS: The role requires the ability to move, lift, carry, push, pull, and place objects weighing up to 30 pounds. It also involves standing, sitting, walking, and using a computer for extended periods.

Note: Management reserves the right to modify any duties as necessary to meet business demands. This job description is subject to change and does not constitute an employment contract.

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