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HR Operations Manager

2 months ago


New York, New York, United States Creative Financial Staffing Full time

Creative Financial Staffing is collaborating with a dynamic organization seeking to enhance their team with an HR Operations Manager. This firm is a comprehensive CPA practice catering to the tax, accounting, and consulting requirements of both individuals and businesses. The addition of this role is a result of the company's ongoing expansion, presenting a remarkable opportunity for an innovative professional eager to implement fresh ideas and streamline processes.

Key Responsibilities of the HR Operations Manager:

Recruitment Strategy

  • Designs and executes a forward-thinking Recruitment and New Hire strategy in partnership with firm leadership.
  • Oversees the recruitment cycle, including in-office interviews and outreach at job fairs.
  • Conducts annual assessments of campus partnerships to optimize recruitment efforts.
  • Builds strong relationships with key campus stakeholders.
  • Advises on and manages the annual recruitment budget.
  • Maintains robust connections with external recruiters throughout the year.
  • Supports client recruitment initiatives as necessary.

Onboarding Process

  • Creates and manages onboarding programs in collaboration with departmental leaders.
  • Assesses the effectiveness of onboarding initiatives with management and department heads.

Performance Management

  • Leads the performance management framework, including engagement evaluations.
  • Facilitates leadership development for team members.
  • Acts as an advocate for employees, fostering a motivating environment for success.
  • Provides guidance and support during employee relations challenges.

Training and Development

  • Assists department heads with Continuing Professional Education (CPE) training programs.
  • Designs and delivers internal training programs focused on soft skills development.
  • Onboards new employees and educates staff on HR policies.
  • Manages CPE tracking, reporting, and training.

Compensation and Benefits Management

  • Supports the annual compensation review process as required.
  • Administers all employee benefits programs.
  • Oversees the benefits enrollment process and health and wellness initiatives.

HR Administration

  • Maintains the personnel manual in compliance with relevant employment laws.
  • Supervises documentation of firm policies and procedures.
  • Ensures timely and accurate completion of HR documentation and data entry.
  • Maintains confidential personnel files.
  • Coordinates firm social events.
  • Ensures compliance with applicable HR laws and regulations.

Marketing and Outreach

  • Engages in professional associations, attends meetings, and stays informed on HR trends relevant to public accounting.
  • Oversees the firm's participation in activities to attract potential employees.
  • Assists in creating marketing materials for recruitment efforts.

Payroll Management

  • Reviews and oversees payroll processes.
  • Provides backup for payroll preparation when necessary.

Qualifications and Skills Required:

  • A minimum of 5 years of experience in Human Resources.
  • A Bachelor's Degree in HR, Business, or Psychology is strongly preferred.
  • SPHR certification is a plus.
  • Exceptional written, verbal, and listening communication skills.
  • Demonstrates a high level of professionalism, integrity, and confidentiality.
  • Consistently attentive to detail and follow-up.
  • Collaborative team player with flexibility and patience.
  • Thrives in a fast-paced, deadline-driven environment.
  • Proficient in managing multiple tasks and prioritizing a diverse workload.
  • Strong organizational and time management abilities.
  • Adept at problem-solving and interpreting instructions.
  • Excellent facilitation, mediation, and interviewing skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.