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HR Operations Manager

2 months ago

New York, New York, United States Creative Financial Staffing Full time

Creative Financial Staffing is collaborating with a dynamic organization in Holland to fill the role of HR Operations Manager. This client is a comprehensive CPA firm that caters to the tax, accounting, and consulting requirements of both individuals and businesses across West Michigan. The addition of this position is a direct result of the company's ongoing expansion. This role presents a remarkable opportunity for an individual eager to introduce innovative concepts and enhance operational efficiencies.

Key Responsibilities of the HR Operations Manager:

Recruitment Strategy

  • Formulates a unique and strategic recruitment plan in partnership with firm and departmental leaders.
  • Oversees the recruitment process, including in-office interviews and participation in campus events/job fairs.
  • Conducts annual assessments of campus partnerships to optimize recruitment efforts.
  • Establishes strong connections with key campus representatives.
  • Advises on and monitors the annual recruitment budget.
  • Builds and maintains robust relationships with external recruiters throughout the year.
  • Provides support for client recruitment initiatives as necessary.

Onboarding Excellence

  • Designs and manages onboarding programs in collaboration with departmental leadership.
  • Assesses the effectiveness of onboarding initiatives with the Managing Partner and departmental heads.

Performance Enhancement

  • Leads the organization’s performance management framework, including engagement evaluation processes.
  • Facilitates leadership development for firm members.
  • Acts as an advocate for employees, fostering an environment that motivates and empowers team members to excel.
  • Provides guidance and support to staff through various employee relations matters.

Training and Development Initiatives

  • Assists department leaders in developing Continuing Professional Education (CPE) training programs.
  • Creates and delivers internal training programs focused on soft skills development.
  • Orients new hires and provides training on HR policies as needed.
  • Manages CPE tracking, reporting, and training activities.

Compensation and Benefits Management

  • Supports the annual compensation review process as required.
  • Administers all employee benefits programs.
  • Oversees the benefits enrollment process and health and wellness initiatives.

HR Administration

  • Maintains the personnel manual in compliance with relevant employment laws.
  • Oversees the documentation of firm policies and procedures.
  • Ensures timely and accurate completion of HR documentation and data entry.
  • Maintains confidential personnel files.
  • Coordinates firm social events as needed.
  • Ensures compliance with applicable HR laws and regulations.

Marketing and Outreach

  • Engages in professional associations, attends meetings, and stays informed about changes in the HR landscape as it pertains to public accounting.
  • Oversees the firm’s participation in various activities to enhance visibility among potential candidates.
  • Assists in creating marketing materials for recruitment initiatives.

Payroll Oversight

  • Reviews payroll processes.
  • Provides backup for payroll preparation when necessary.

Qualifications and Skills Required for the HR Operations Manager:

  • A minimum of 5 years of experience in Human Resources.
  • A Bachelor’s Degree in HR, Business, or Psychology is highly preferred.
  • SPHR certification is a plus.
  • Exceptional written, verbal, and listening communication skills.
  • Demonstrates a high level of professionalism, integrity, and confidentiality.
  • Consistently exhibits attention to detail and follow-through.
  • Collaborative team player with flexibility and patience.
  • Thrives in a fast-paced, deadline-driven environment.
  • Skilled in multitasking and prioritizing a diverse workload.
  • Strong organizational and time management abilities.
  • Adept at problem-solving and interpreting instructions.
  • Possesses excellent facilitation, mediation, and interviewing skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.