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Medical Device Account Manager

2 months ago

San Francisco, California, United States CVRx Full time
About CVRx

CVRx is a pioneering company that develops unique therapies that harness and harmonize the body's natural systems, making a positive impact on society and setting a high standard in the healthcare industry.

We value our commitments to others and strive to overcome challenges through determination, collaboration, and purpose. Our culture and values are built on a strong foundation of teamwork, innovation, and a passion for making a difference in people's lives.

About the Role

We are seeking an experienced Account Manager to play a pivotal role in the success of our cardiovascular therapies. As a key member of our team, you will combine market development expertise with hands-on technical support to ensure the success of our technologies in therapeutic applications.

Key Responsibilities
  • Develop and implement strategies to achieve patient implant and revenue goals, driving the growth and success of CVRx technologies.
  • Maintain a deep understanding of complex physiological and technical principles related to CVRx therapies, positioning yourself as a go-to resource within the organization.
  • Provide comprehensive support for implants, follow-up procedures, and troubleshooting, assisting clinical trial personnel and CVRx employees with technical challenges.
  • Support clinical investigators by addressing technical inquiries and providing researched solutions, fostering strong collaborative relationships.
  • Present CVRx devices to leading cardiologists, hypertension specialists, and surgeons, ensuring they are well-informed about the clinical benefits and applications of the technology.
  • Offer on-call clinical support, including troubleshooting and delivering in-service education and training for physicians and hospital staff on CVRx devices and studies.
  • Provide valuable feedback from investigators to the R&D team, contributing to product enhancements and the development of new solutions.
  • Design and deliver training programs for clinical staff, ensuring that training objectives are met and that staff are proficient in CVRx technologies.
  • Aid the Clinical Research team in maintaining high-quality follow-up and data completeness for company studies, ensuring robust and reliable study outcomes.
Requirements
  • BS/University degree in health sciences or engineering.
  • 7+ years of experience in the medical device industry or academic experience or clinical experience with implantable medical devices.
  • Strong interpersonal skills and ability to effectively manage relationships with key customer groups and CVRx staff.
  • Ability to master concepts of a medical & surgical nature and that of active implantable medical device technology.
  • Independent, self-motivated, self-starter.
  • Resilient. Not deterred easily.
  • Patient focused - aware of the challenges of insurance authorization and working through them.
What We Offer
  • Company Paid Health & Dental Insurance options.
  • Company contributions to an HSA if enrolled in a high deductible plan.
  • 401(k) with company match.
  • Employee stock purchase plan & stock option grants.
  • 12 company paid holidays per year + PTO.
  • Paid time off for new parents.
  • Company paid life insurance & disability.
  • Unlimited growth opportunities.
  • Training & learning opportunities.
  • Flexible Schedules.