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Clinical Account Manager

1 month ago


San Jose, California, United States Chronos Consulting Full time
Clinical Account Manager - Neuro Medical Device Specialist

Join Chronos Consulting as a Clinical Account Manager - Neuro Medical Device Specialist and play a key role in driving the success of our neuro medical device programs. As a trusted partner to our customers, you will work closely with existing and new install-base sites to develop programs that achieve clinical and commercial success.

Main Responsibilities:

  • Work with existing and new install-base sites to develop programs that achieve clinical and commercial success.
  • Embed into customer environment and gain in-depth knowledge of their hospital operations, patient flow, and financial model.
  • Be a trusted partner to customers, influencing and having a seat at the customer table for driving program success.
  • Interface between site and marketing and PR teams to promote programs and drive patient interest.
  • Interface between site and company reimbursement to share best practices for navigating the insurance landscape.
  • Work in close cooperation with sales, marketing, and reimbursement teams.

Requirements:

  • 5+ years of experience in clinical/technical/operational support of advanced medical device systems in a customer-facing hospital-focused role.
  • Experience implementing/project managing novel technology, techniques, and/or devices is a plus.
  • Scientific (BS, MS), technical (engineer), or clinical background (nurse, radiology technician).
  • Relationship building and ability to influence department level and staff level in a hospital setting.
  • Communication skills with internal (company) and external (customer) stakeholders.