Mobile Device Management Specialist

4 weeks ago

San Francisco, California, United States SourcePro Search, LLC Full time

The Mobile Device Management Engineer is responsible for delivering applications, configurations, and policies to Android, Apple, and Windows devices through Microsoft Endpoint Configuration Manager (MECM), Microsoft Endpoint Manager/Intune, and Jamf, based on expertise from application owners, subject matter experts, and other IS team members.

Assist with support and management of the existing MECM infrastructure. Leverage MECM to co-manage endpoints with the ConfigMgr agent or those managed by Intune. Package and deploy applications to Windows 10 devices and convert them for delivery via Intune. Provide advanced technical support for the firm's devices, troubleshooting, monitoring, and managing the enterprise mobile device infrastructure.

Ensure smooth and reliable operation of corporate devices managed by MECM, including application and Windows OS installation, configuration, and support, as well as personal and corporate devices managed by the firm's MDM solution.

Provide timely responses to support emails and tickets addressed to the Desktop and Endpoint Engineering team.

This position can be based out of the New York, Boston, San Francisco, Chicago, Boston, Los Angeles, or Washington, DC office.

Key Responsibilities:

  • Provide advice, assistance, investigation, coordination, and implementation services for improving or extending existing and emerging device management solutions akin to MECM, Endpoint Manager/Intune, and Jamf.
  • Implement, document, and recommend configuration standards and train IT department staff on proper use of the firm's mobile device management system according to established policies and procedures.
  • Ability to translate business needs into technical solutions. Values and encourages team collaboration. Possesses a thorough understanding of business and technology disciplines.
  • Monitor overall mobile device performance, assessing gaps and overlaps, analyzing, and implementing process models to optimize management and delivery in a highly diverse, international user environment.
  • Configure, deploy, and support firm applications delivered to endpoints using the firm's mobile device management system.
  • Work with users on timely resolution of escalated issues from the service desk.
  • Evaluate and plan for the migration of shifting various workloads from Microsoft Endpoint Configuration Manager (MECM) to Intune and Jamf.
  • Create and maintain PowerShell scripts for automation or task-specific execution, be it locally or remotely.
  • Read manuals, periodicals, technical reports, and use online services to increase system knowledge and utilization.

Requirements:

  • 2+ years' experience with at least 3 Windows desktop operating system versions, applications support, as well as support of at least five different desktop and laptop hardware devices.
  • Functional knowledge of Android and iOS, macOS, and Microsoft Windows Operating systems.
  • Familiarity with benefits and limitations of the various enterprise mobility management strategies, including Android Enterprise, Device Administrator, DEP, BYOD; MAM vs MDM.
  • Strict adherence to version control, piloting, and change management processes.
  • Ability to configure and maintain security policies in MDM solution and assist in enforcement and remediation as required.
  • Familiarity with working in Microsoft Endpoint Configuration Manager (MECM) to deliver applications, configuration, and policies via the Cloud Management Gateway (CMG).
  • Familiarity with application deployment via Mobile Device Management utilities such as MS Intune, Ivanti Mobile Iron, or Jamf.

Preferred:

  • Bachelor's degree preferred or equivalent experience, Computer Science a plus.
  • IS certifications encouraged.
  • Prior law firm experience.

Competencies:

  • Exceptional customer service.
  • Excellent oral and written communication skills, including technical and user documentation.
  • Strong organizational skills.
  • Ability to work independently and under pressure.
  • Ability to solve problems independently and simultaneously, effectively juggling multiple tasks.
  • Professional demeanor at all times.
  • Strong analytical ability and implementation skills.
  • Strong technical writing and documentation experience.

  • Senior Software Engineer, Devices

    4 weeks ago

    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a leading provider of cloud-based HR, IT, and Finance solutions for businesses. Our platform brings together all workforce systems, including payroll, expenses, benefits, and computers, into a single system. This enables companies to manage and automate every part of the employee lifecycle efficiently.The RoleWe are seeking a...

  • Medical Device Specialist

    4 weeks ago

    San Francisco, California, United States J&J Family of Companies Full time

    Abiomed, a member of the Johnson & Johnson Family of Companies, is currently recruiting for a Medical Device Specialist to be located in the US. The successful candidate will work closely with our Surgical Account Managers and Commercial Sales team to drive growth across the country. With our continued success, we are looking to expand our commercial team...

  • Regulatory Affairs Specialist II

    1 month ago

    San Francisco, California, United States Volt Full time

    Job Title: Regulatory Affairs Specialist II - Medical DeviceVolt is seeking a highly skilled Regulatory Affairs Specialist II to join our team. As a key member of our regulatory affairs team, you will be responsible for ensuring compliance with regulatory requirements for medical devices.Key Responsibilities:Develop and implement regulatory strategies for...

  • Senior Mobile Automation Specialist

    4 weeks ago

    San Francisco, California, United States Syntricate Technologies Full time

    Mobile Automation ArchitectKey Responsibilities: Develop and maintain mobile automation frameworks using Appium and Java. Collaborate with cross-functional teams to design and implement automation solutions. Ensure high-quality automation test coverage and execution.Requirements: 9+ years of experience in automation test engineering. Strong Java programming...

  • Mobile App Developer

    1 month ago

    San Francisco, California, United States Unreal Gigs Full time

    Job DescriptionWe are seeking a highly skilled Mobile App Developer to join our team at Unreal Gigs. As a key member of our development team, you will be responsible for designing, developing, and maintaining high-performance, cross-platform mobile applications using frameworks like React Native, Flutter, or native languages like Swift (iOS) and Kotlin/Java...

  • Senior Software Engineer, Devices

    4 weeks ago

    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a company that offers a platform for businesses to manage their workforce systems, including payroll, expenses, benefits, and computers. Our goal is to provide a seamless experience for employees and administrators alike.About the RoleThe devices software management team at Rippling is responsible for managing software provisioning...

  • Senior Communications Systems Specialist

    4 weeks ago

    San Francisco, California, United States Evolver Full time

    Job OverviewWe are seeking a highly skilled Communications Engineer to join our team at Evolver. As a key member of our technical staff, you will be responsible for designing, implementing, and managing our Cisco TelePresence systems, NEC PBX systems, and Mobile Device Management application.Your primary focus will be on providing daily operational support,...

  • Clinical Specialist

    4 weeks ago

    San Francisco, California, United States Haemonetics Full time

    Job SummaryWe are seeking a highly skilled Clinical Specialist to join our team at Haemonetics. As a Clinical Specialist, you will work closely with our Regional Sales Director and Territory Manager to identify clinical needs, goals, and constraints related to patient care. You will also collaborate with Interventional Cardiologists and Cardiothoracic...

  • Medical Device Documentation Specialist

    1 month ago

    San Jose, California, United States Sterling Engineering Inc. Full time

    Job Title: Medical Device Documentation SpecialistAt Sterling Engineering Inc., we are seeking a highly skilled Medical Device Documentation Specialist to join our team. As a key member of our Research and Development department, you will be responsible for creating and managing technical documentation for our medical device products.Key...

  • Medical Device Territory Manager

    4 weeks ago

    San Francisco, California, United States Rep-Lite Full time

    Job Title: Medical Device Territory ManagerWe are seeking a highly motivated and experienced Medical Device Territory Manager to join our team at Rep-Lite. As a key member of our sales team, you will be responsible for driving the adoption and growth of our innovative medical device solutions in a designated territory.Key Responsibilities:Develop and execute...

  • Medical Device Market Development Specialist

    4 weeks ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    At Medsurg Sales Staffing, we are seeking a highly skilled Medical Device Market Development Specialist to join our team. This is an exciting opportunity for a seasoned sales professional to leverage their expertise in medical sales and market development to drive business growth.About Medsurg Sales StaffingWe are a leading medical device manufacturer...

  • Mobility Operations Specialist

    4 weeks ago

    San Francisco, California, United States Metropolis Corp Full time

    At Metropolis Corp, we are seeking a skilled Mobility Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our parking facilities, including preventive and daily maintenance and upkeep of property, grounds, and common areas.The ideal candidate will have a strong attention to detail and be able to work...

  • T-Mobile Store Manager Trainee

    4 weeks ago

    San Jose, California, United States T-Mobile (MobileOne, LLC) Full time

    Job SummaryThe Manager in Training (MIT) program is a comprehensive, 90-day program designed to equip a manager with the skills and knowledge necessary to successfully run a T-Mobile Premium Retail Store. The program focuses on immersing the manager in all aspects of store operations, including supervising day-to-day activities, ensuring overall store...

  • T-Mobile Store Manager Trainee

    1 month ago

    San Jose, California, United States T-Mobile (MobileOne, LLC) Full time

    Job SummaryThe Manager in Training (MIT) program is a comprehensive, 90-day program designed to equip a manager with the skills and knowledge necessary to successfully run a T-Mobile Premium Retail Store. The program focuses on immersing the manager in all aspects of store operations, including guest services, sales, profitability, merchandise, inventory,...

  • Quality Project Manager

    4 weeks ago

    San Francisco, California, United States Volt Full time

    Job Summary:Volt is seeking a Quality Project Manager to join their team in Maplewood. The ideal candidate will have a strong background in medical devices and quality management.Key Responsibilities:Manage the allocation and oversight of quality contract staff to ensure adherence to timelines.Update and maintain quality planning documentation, drive task...

  • Clinical Care Specialist

    4 weeks ago

    San Francisco, California, United States DispatchHealth Management Full time

    We are seeking a skilled Clinical Care Specialist to join our team at DispatchHealth Management. As an Advanced Practice Provider, you will work as part of a clinical care team providing care in the patient's home through innovative in-home care service lines.This involves being in a mobile unit and driving or riding in a company vehicle to the place of...

  • Senior Desktop Support Specialist

    4 weeks ago

    San Francisco, California, United States ShiftCode Analytics Full time

    Job Title: Senior Desktop Support SpecialistJob Summary:We are seeking a highly skilled Senior Desktop Support Specialist to join our team at ShiftCode Analytics. As a key member of our IT department, you will be responsible for providing top-notch desktop support to our airport clients, ensuring seamless operations and exceptional customer service.Key...

  • Mobile Sales Associate

    4 weeks ago

    San Bernardino, California, United States 20:20 Mobile Full time

    Job Title: Mobile Sales AssociateAre you passionate about technology and sales? Do you enjoy working in a fast-paced environment? We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Sales Associate.Job Summary:The Mobile Sales Associate is responsible for providing an outstanding customer experience by meeting the...

  • Biotechnology/Medical Devices Engineer

    4 weeks ago

    South San Francisco, California, United States PSG Global Solutions Careers Full time

    Job SummaryWe're seeking an experienced Biotechnology/Medical Devices Engineer to join our team at PSG Global Solutions Careers. As an Engineering Technician Specialist, you will be responsible for executing and managing parallel process flows involving multiple device builds. You will follow SOPs to manufacture prototype devices, perform tests, analyze...

  • Medical Device Sales Representative

    4 weeks ago

    San Francisco, California, United States CVRx Full time

    About CVRxCVRx pioneers unique therapies that harness and harmonize the body's natural systems, benefiting society and making CVRx a universal role model in healthcare.We value our commitments to others and continue to overcome challenges through determination, collaboration, and purpose.A Day in the Life:As the Account Manager, you will play a pivotal role...