Financial Advisor for Patient Care

2 weeks ago


Louisville, Kentucky, United States University of Louisville Hospital Full time

Overview

Join Our Team

About Us

University of Louisville Hospital is a comprehensive academic health system dedicated to providing exceptional care. With a robust network of facilities and over 12,000 dedicated professionals, we are committed to enhancing the health of our communities through innovative and compassionate services.

Our Mission

We strive to transform community health through patient-centered care that prioritizes compassion and innovation.

Position Summary

The Financial Counselor plays a crucial role in assisting patients with their financial responsibilities, ensuring they have the resources and understanding necessary to navigate their healthcare costs.

Key Responsibilities

  • Guide patients in comprehending their medical expenses.
  • Support patients in organizing and managing their financial commitments.
  • Collaborate with insurance providers to clarify coverage and benefits.
  • Inform patients about procedure costs and potential funding alternatives.
  • Identify resources available to assist patients with healthcare bills.
  • Address patient inquiries regarding financial matters, payment options, and assistance programs.
  • Assist patients in obtaining second opinions or follow-up care as needed.
  • Manage daily charge entries and complete necessary edits.
  • Oversee daily office deposits.
  • Perform additional duties as assigned.

Qualifications

Education & Experience

High School Diploma or GED is required. A minimum of three years of experience in the healthcare sector is preferred.

Knowledge, Skills, & Abilities

  • Familiarity with medical procedures and terminology.
  • Excellent analytical, written, and verbal communication skills, particularly with diverse patient populations.
  • Strong problem-solving abilities and organizational skills.
  • Ability to manage multiple tasks effectively.
  • Understanding of basic accounting principles and insurance billing regulations.

Working Conditions

This position is primarily office-based, involving tasks such as computer work, walking, and occasional lifting.



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