Information Technology Support Specialist

2 weeks ago


Cripple Creek, Colorado, United States Century Casinos Full time

Position Title: IT Specialist

Employment Type: Hourly

Location: Cripple Creek, CO, US

Compensation: $18.00 to $22.50 per hour

Shift: Daytime shifts available throughout the week

Key Responsibilities:

The IT Specialist is responsible for providing support to end-users, maintaining infrastructure, and overseeing installation and upkeep of systems. This role reports directly to the IT Manager and requires excellent verbal and written communication skills. A bachelor's degree in any IT-related field is required for this position.

Compliance with House Policies and Procedures as well as the Colorado Division of Gaming Rules and Regulations is essential. The role also involves ensuring a clean and safe working environment and adhering to safety protocols, including the proper use of safety equipment.

  • Conducting weekly backup rotations
  • Monitoring backups (both gaming and non-gaming daily checks)
  • Completing daily and monthly checklist tasks
  • Obtaining system versions and validating backups
  • Installing software and researching new technologies as directed
  • Setting up new employees in monitored systems and verifying their configurations
  • Executing cable runs and troubleshooting for end-users
  • Providing remote assistance on an on-call basis
  • Performing additional duties as assigned, which may include limited travel for training or projects
Qualifications:

To excel in this role, candidates must demonstrate the ability to perform essential duties effectively. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Applicants must possess a valid and current State of Colorado Gaming License and be at least eighteen years of age.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Daily Pay
• Free Gym Membership
• 50% Employee Meal Discount
• Vacation Pay
• Holiday Pay
• Subsidized Bus Ticket
• Gaming License Reimbursement
• Employee Housing
• 401(K) with Roth Feature
• FSA-Health and Dependent Care Savings Account
• Employee Life Insurance
• AD&D Insurance
• Long-Term and Short-Term Disability Insurance


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