Nighttime Security Officer
2 weeks ago
Position Overview:
Sign-On Bonus:
$100 - after 30 days of employment
$200 - after 60 days of employment
$200 - after 90 days of employment
This role participates in a tip pool, averaging an additional $3-$4 per hour, in addition to the base hourly wage.
Key Responsibilities:
- Safeguards the assets of the establishment as instructed and promptly responds to security assistance requests.
- Delivers outstanding customer service to all guests.
Detailed Responsibilities:
- Ensures the protection of the casino's assets and responds swiftly to requests for security support from guests and staff.
- Adheres to established security protocols to maintain a safe working environment within the casino. Receives guidance from the Security Lead.
- Fosters and maintains effective working relationships and excellent customer service skills with all patrons and team members.
- Conducts investigations by gathering information, analyzing statements, securing evidence, and accurately documenting all findings.
- Facilitates the transfer of money/assets throughout the casino during shifts and assists with lifting or carrying items as needed, while monitoring and reporting any concerns to a supervisor.
- Patrols the property, including various facilities, to ensure the safety and security of guests and staff while adhering to casino security policies.
- Reports any violations of security policies as directed.
- Maintains vigilance in all responsibilities, exercising caution and evaluating situations for appropriate security responses. Seeks guidance from the Security Lead or Supervisor when necessary.
- Responds to and manages emergency situations immediately, working to minimize risks to customers and employees.
- Completes additional duties and special projects as assigned.
- Acts as an independent verifier for jackpots and fills.
- Maintains technical knowledge of surveillance systems through ongoing training.
- Recommends additional surveillance coverage as needed in specific areas.
- Communicates effectively with staff via two-way radio to ensure prompt responses for security or emergency assistance.
- Ensures compliance with relevant gaming regulations.
- Conducts incident investigations by reviewing video footage and reporting findings to management as directed.
- Keeps an accurate and chronological activity log as required.
- Maintains close observation of any casino activity involving guests or staff when necessary.
Qualifications:
- Must possess a Colorado Gaming Support License.
- Exceptional guest service skills, along with strong questioning, deductive reasoning, and listening abilities are essential.
What We Offer:
- Diverse benefit plans tailored to your needs.
- Paid Time Off.
- 401K retirement plan.
- Discounted transportation options.
- Gas discounts.
- Opportunities for career advancement.
- A positive and respectful workplace that values diversity.
- Generous employee discounts on dining, retail, entertainment, and accommodations.
- Community engagement opportunities.
Posted Salary Range:
USD $17.00 /Hr.
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