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Wellness Reception Specialist

2 months ago


Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time
Spa Receptionist Role Overview

Key Responsibilities:
  • Follows established company guidelines and operational procedures.
  • Manages incoming inquiries via phone and email.
  • Assists patrons in arranging appointments and selecting services.
  • Processes guest check-ins and handles payment transactions.
  • Addresses customer concerns and escalates issues to management as necessary.
  • Informs guests about available spa services and product offerings.
  • Maintains communication with management regarding staffing or facility matters.
  • Undertakes additional tasks as required.
Qualifications:
  • Strong attention to detail and exceptional organizational abilities.
  • Collaborative team member with a commitment to integrity.
  • Availability to work flexible hours.
  • Familiarity with point of sale systems.
  • Capability to thrive in a dynamic, fast-paced environment.
  • Outstanding communication and customer service skills.
  • Proficient multitasking skills.
  • Basic proficiency in mathematics and cash handling.
Employee Benefits:
  • Comprehensive health, dental, vision, and life insurance coverage.
  • 401k retirement savings plan with employer matching.
  • Paid time off policy.
  • Complimentary local gym membership and transportation options.
  • Tuition assistance program.