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Wellness Reception Specialist
2 months ago
Key Responsibilities:
- Follows established company guidelines and operational procedures.
- Manages incoming inquiries via phone and email.
- Assists patrons in arranging appointments and selecting services.
- Processes guest check-ins and handles payment transactions.
- Addresses customer concerns and escalates issues to management as necessary.
- Informs guests about available spa services and product offerings.
- Maintains communication with management regarding staffing or facility matters.
- Undertakes additional tasks as required.
- Strong attention to detail and exceptional organizational abilities.
- Collaborative team member with a commitment to integrity.
- Availability to work flexible hours.
- Familiarity with point of sale systems.
- Capability to thrive in a dynamic, fast-paced environment.
- Outstanding communication and customer service skills.
- Proficient multitasking skills.
- Basic proficiency in mathematics and cash handling.
- Comprehensive health, dental, vision, and life insurance coverage.
- 401k retirement savings plan with employer matching.
- Paid time off policy.
- Complimentary local gym membership and transportation options.
- Tuition assistance program.