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Patient Access Coordinator, Inpatient Follow Up

2 months ago


Stony Brook, New York, United States Stony Brook Medicine Full time
Job Summary

Stony Brook Medicine is seeking a highly skilled Patient Access Representative to join our team. As a key member of our Patient Access Services team, you will be responsible for completing inpatient registrations, insurance verification, and securing regulatory signatures at the bedside.

Key Responsibilities
  • Complete patient registration at inpatient bedside, including required demographic, regulatory information, and signatures, and confirming insurance eligibility.
  • Review registrations for completeness and correctness and support registration areas when needed.
  • Ensure that compliance regulations are met, including securing consents and regulatory signatures from patients or designees.
  • Provide information on financial care counseling resources for self-pay patients.
  • Assist in audits of regulatory documents/signatures.
  • Must be able to maneuver a workstation on wheels through patients' rooms within the designated registration areas.
Requirements
  • Associate's Degree with one year of working experience in healthcare, hospitality, or a related industry.
  • In lieu of degree, two years of demonstrated excellence working in a patient-facing role in healthcare, such as a medical office.
  • Excellent verbal and written communication, computing, and multi-tasking skills.
  • Candidate must demonstrate experience and expertise in speaking with customers and working well with persons who are under stress.
  • Strong PC experience and Microsoft Office skills, including Excel, PowerPoint, and Word.
  • Ability to work with multidisciplinary teams.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Billing experience, accounts receivable, hospital patient access/registration experience.
  • Skill experience in insurance reimbursement.
  • Familiarity with medical insurance benefits, demonstrated through experience with EMR computerized registration/financial/IT systems.
  • Knowledge of medical terminology.
  • Previous experience as a Patient Access Representative at a medical center.
Special Notes

Resume/CV should be included with the online application.

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date.

Candidates are advised on the application that for full consideration, applications must be received before the initial review date.

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.