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Patient Access Lead Representative Inpatient Follow Up
1 month ago
Stony Brook Medicine is seeking a highly skilled Patient Access Lead Representative Inpatient Follow Up to join our team. As a key member of our Patient Access Services department, you will be responsible for leading the Inpatient Follow Up team and ensuring the smooth registration process for patients.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for expediting registration functions, assisting with on-the-job training, and ensuring compliance with regulatory requirements.
Key Responsibilities:
- Lead the Inpatient Follow Up team and ensure the registration process is completed efficiently and effectively.
- Assist with on-the-job training and provide guidance to team members.
- Ensure compliance with regulatory requirements and maintain accurate records.
- Provide excellent customer service and communicate effectively with patients, families, and healthcare teams.
- Collaborate with other departments to ensure seamless patient flow and registration processes.
Requirements:
- Associate's degree with two years of experience in healthcare, hospitality, or a related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of regulatory requirements and compliance procedures.
- Ability to lead and motivate a team.
Preferred Qualifications:
- Bilingual in English and Spanish.
- Previous experience as a Patient Access Representative at a medical center.
- Familiarity with hospital insurance coverage and benefits verification.
Stony Brook Medicine offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
