Patient Access Representative, Inpatient Follow Up, Days

4 weeks ago

Stony Brook, New York, United States Stony Brook Medicine Full time

Job Summary

Stony Brook Medicine is seeking a highly skilled Patient Access Representative to join our Inpatient Follow Up team. As a key member of our Patient Access Services team, you will be responsible for completing inpatient registrations, insurance verification, securing regulatory signatures, and collecting inpatient point of service payments at the bedside.

Responsibilities

  • Complete patient registration at inpatient bedside, including required demographic, regulatory information, and signatures, and confirming insurance eligibility.
  • Review registrations for completeness and correctness and support registration areas when needed.
  • Ensure that compliance regulations are met, including securing consents and regulatory signatures from patients or designees.
  • Provide information on financial care counseling resources for self-pay patients.
  • Assist in audits of regulatory documents/signatures.
  • Must be able to maneuver a workstation on wheels through patients' rooms within the designated registration areas, such as the emergency department and/or inpatient units.

Requirements

  • Associate's Degree with one year of working experience in healthcare, hospitality, or a related industry.
  • In lieu of degree, two years of demonstrated excellence working in a patient-facing role in healthcare, such as a medical office.
  • Excellence in verbal and written communication, computing, and multi-tasking skills.
  • Candidate must demonstrate experience and expertise in speaking with customers and can work well with persons who are under stress, such as sick patients and distressed family members.
  • Strong PC experience and Microsoft Office; Excel, PowerPoint, and Word skills required.
  • Ability to work with multidisciplinary teams.
  • The selected candidate will be required to work some holidays. Pass days are variable, and weekend availability is required.

Preferred Qualifications

  • Bilingual in English and Spanish.
  • Billing experience, accounts receivable, hospital patient access/registration experience.
  • Skill experience in insurance reimbursement.
  • Familiarity with medical insurance benefits, demonstrated through experience with EMR computerized registration/financial/IT systems.
  • Knowledge of medical terminology.
  • Previous experience as a Patient Access Representative at a medical center is preferred.

Special Notes

Resume/CV should be included with the online application.

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date.

Stony Brook Medicine is a smoke-free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.

All Hospital positions may be subject to changes in pass days and shifts as necessary.

This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.

This function/position may be designated as 'essential.' This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital, and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

  • Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services.
  • Complete electronic reference check with a minimum of three (3) professional references.
  • Successfully complete a 4-panel drug screen.
  • Meet Regulatory Requirements for pre-employment screenings.
  • Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, and all other protected classes under federal or state laws.

Visit our WHY WORK HERE page to learn about the total rewards we offer.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay: The salary for this position has been established as $44,571/year.

The above salary range (or hiring range) represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.

In addition, all UUP positions have an additional $3,087 for location.

Some positions offer shift differentials for Night ($9,000) & Evening ($6,000) as well as $575 for inconvenience for positions not on day shift.

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and state pension that add to your bottom line.

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