Program Specialist

5 days ago


San Francisco, California, United States City and County of San Francisco Full time
Job Summary

We are seeking a highly skilled Program Specialist to join our team at the City and County of San Francisco. The successful candidate will be responsible for developing and conducting training modules for Medi-Cal and CalFresh programs, as well as providing support to eligibility staff and the public.

Key Responsibilities
  • Develop and present training materials on Federal and State regulations, county policy, and systems related to eligibility determination.
  • Provide coaching and support to Eligibility Workers and supervisors, including reviewing casework and shadowing eligibility staff.
  • Coordinate staff training schedules with program management and participate in meetings related to CalFresh and Medi-Cal eligibility determination.
  • Support efforts with internal and external partners to assist individuals and families in accessing program benefits.
  • Participate in State, Regional, CDSS, and/or DHCS meetings as needed.
Requirements
  • Three years of experience in the Social Services field performing duties in the area of eligibility determination, case management, data management, employment services, or training.
  • Some positions require possession of, or ability to obtain, a valid California driver's license.
Desirable Qualifications
  • Two years or more of experience determining eligibility for CalFresh and Medi-Cal programs.
  • One year or more of CalSAWS experience, including data entry and determining eligibility for Medi-Cal and CalFresh programs.
  • Public speaking experience.
How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://www.jobaps.com/sf/ and begin the application process.



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