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Program Management Specialist

2 months ago

San Francisco, California, United States Cynet Systems Full time
Position Overview:

Compensation Range: $98.44/hr - $103.44/hr
  • Cynet Systems is dedicated to enhancing the overall experience for both guests and hosts through innovative technology solutions.
  • Our focus encompasses a variety of product areas, including the main interface, search functionalities, booking processes, and the entire journey of guests from planning to post-trip.
  • We are committed to launching new product initiatives while refining existing guest and host interactions, as well as supporting various verticals related to individual properties, experiences, and accommodations on our platform.
  • As a Program Management Specialist, you will engage in a multitude of intricate projects that span across various product domains, services, and teams, necessitating a comprehensive understanding of both the macro and micro aspects of project management.
  • This role is pivotal in enhancing the efficiency and quality of cross-functional team operations, acting as a catalyst for productivity.
  • Your responsibilities will include overseeing project timelines, identifying potential risks, engaging in technical discussions with engineering teams, and ensuring effective communication among diverse stakeholder groups.
  • You will streamline workflows by establishing and refining processes wherever necessary.
  • In essence, your role will be to bring order to complexity, delve into specifics, and communicate effectively and promptly.
  • Strong relationship-building skills, the ability to inspire others with a clear vision, and the capacity to support arguments with data are essential.
  • Define program objectives and scope, collaborate with relevant stakeholders, ensure technical viability, and drive projects from inception to completion.
  • Coordinate staffing, prioritize tasks, monitor project progress, and manage technical dependencies within the organization and with external partners.
  • Regularly engage with marketing counterparts to oversee iterative adjustments to our launch strategies and designs.
  • Facilitate clear communication with leadership and across teams regarding critical decisions, project status, and potential risks to maintain accountability and adherence to timelines.
  • Promote best practices, pursue process enhancements, and explore innovative operational methods with an emphasis on simplification and efficiency.
  • Provide insights into key performance indicators to keep leadership informed of potential risks and opportunities.
  • This position requires a high degree of independence, necessitating collaboration with stakeholders and cross-functional leaders with minimal oversight.
Required Skills and Qualifications:
  • Proven experience in developing processes in environments with limited existing frameworks, demonstrating adaptability to achieve objectives.
  • Experience collaborating with marketing and creative production teams, whether in an agency or corporate marketing setting, to manage engineering support for high-quality digital marketing outputs.
  • Adept at thriving in a fast-paced, dynamic environment where changes are welcomed yet managed to ensure quality outcomes.
  • Self-driven, proactive, and capable of adjusting to diverse team dynamics and operational rhythms.
  • Detail-oriented with the ability to synthesize broader perspectives using technical expertise and problem-solving skills to prioritize and resolve obstacles.
  • Experience in a highly collaborative environment where effective communication across multiple groups is critical.
  • Ability to quickly acclimate and master new technologies with minimal delay.
  • Exceptional written and verbal communication skills, with the ability to influence stakeholders effectively.
  • Familiarity with the product lifecycle and creative development processes.
  • Proficient in task management tools such as Asana, Jira, Airtable, Figma, or similar platforms.
  • Bachelor's degree and a minimum of 10 years of experience in the software development sector, including at least 7 years in a program management role.