Financial Aid Program Manager

2 weeks ago


Palo Alto, California, United States Stanford University Full time
Financial Aid Officer (LRAP) - Fixed-Term Position

Internal Candidates Only

The LRAP Officer plays a crucial role within the Financial Aid team, working under the guidance of the Associate Dean for Admissions and Financial Aid. This position is dedicated to delivering exceptional service to law students, specifically focusing on the LRAP program. Responsibilities include providing advice and guidance, communicating policies, and applying effective methodologies in financial aid administration.

Key Responsibilities:

  1. Oversee and manage the LRAP Program.
  2. Assess and determine eligibility for financial aid for current students and alumni seeking post-graduation funding.
  3. Collaborate with colleagues to address program-related issues, interpret policies, and mediate complex situations.
  4. Exercise professional judgment in awarding aid, adhering to both institutional and federal guidelines.
  5. Advise students on eligibility, financial planning, and debt management.
  6. Analyze and reconcile complex financial issues from various sources.
  7. Prepare and manage reports and presentations based on summarized data.
  8. Identify data needs and lead the implementation of technology solutions for the LRAP program.
  9. Contribute to the development of business practices and organizational changes to enhance processes.
  10. Compile federal and institutional reports as required.
  11. Review financial documents for accuracy and compliance.
  12. Track and correct student data discrepancies in the database.
  13. Generate reports to monitor financial aid trends within the Law School.
  14. Communicate intricate financial information to students and relevant stakeholders professionally.
  15. Manage the financial aid application process and propose new policies.
  16. Update and maintain the Financial Aid Handbook annually.
  17. Ensure database maintenance aligns with the requirements of the PeopleSoft system.
  18. Act as a subject matter expert for students and departments.
  19. Represent the Law School in the University-wide Financial Aid Working Group.
  20. Support the Office of Admissions in utilizing financial aid as a recruitment strategy.

Qualifications:

A Bachelor’s degree along with three years of relevant experience in Financial Aid or a combination of education and experience is required. A Bachelor’s degree is preferred.

Essential Skills:

  1. Excellent communication skills for effective interaction with diverse audiences.
  2. Strong analytical and problem-solving abilities.
  3. Proficient in Microsoft Office Suite and familiar with PeopleSoft.
  4. Advanced customer service capabilities.
  5. Understanding of financial transactions and compliance with regulations.

Preferred Skills:

  1. Knowledge of student aid policies and experience in aid delivery.
  2. Experience in financial aid need analysis and packaging.
  3. Ability to interpret complex financial aid regulations.
  4. Strong organizational and interpersonal skills.
  5. Ability to manage multiple tasks and work under pressure.
  6. Attention to detail and ability to work independently and collaboratively.
  7. Prior supervisory experience is highly valued.

The University is committed to providing reasonable accommodations for employees with disabilities to perform essential job functions.

Compensation:

The expected salary range for this position is between $69,100 and $104,000 annually, based on various factors including the role's responsibilities and the candidate's qualifications.

Stanford University is an equal opportunity employer, welcoming applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The responsibilities outlined are typical for this job classification and may vary based on departmental needs.

New hires must successfully pass a background check prior to employment.



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