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Crisis Response Program Supervisor
2 months ago
Position Title: Mobile Crisis/988 Program Manager
Department: Social Services
Employment Type: Full-Time
Compensation: Hourly/ DOE (Monday to Friday, with occasional evenings and weekends)
Reporting To: Social Services Director
Supervisory Responsibilities: PMRCT Caseworkers
POSITION SUMMARY:
The Mobile Crisis/988 Program Manager will operate under the guidance of the Social Services Director, taking charge of the development, coordination, and management of various programs as designated. This role involves collaboration with other Tribal departments and external organizations to enhance program initiatives and community support.
KEY RESPONSIBILITIES:
- Supervise program caseworkers to ensure timely and accurate completion of program activities before and after interventions;
- Provide comprehensive support for all operational aspects of the program to guarantee success in designs and activities;
- Exhibit strong leadership to oversee and manage direct services provided by caseworkers, including reviewing post-intervention documentation;
- Implement policies and guidelines, offer clinical consultations, conduct crisis interventions, deliver public speaking engagements, and facilitate staff training;
- Oversee the Pala Mobile Response Crisis Team (PMRCT) and associated grants;
- Manage the 988 grant effectively;
- Ensure timely submission of grant applications, reports, budgets, and record-keeping;
- Maintain budgetary responsibilities, including the development and submission of financial reports, ensuring programs operate within budgetary constraints;
- Ensure compliance with data collection and reporting as per program guidelines;
- Establish and nurture partnerships with community agencies;
- Perform additional duties as assigned, including special projects and grant management.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Familiarity with various programs and practices relevant to the Pala Band of Mission Indians Reservation;
- Proficiency in computer applications, particularly Microsoft Office Suite;
- Effective communication skills, both verbal and written, suitable for diverse audiences;
- Ability to lead a team and foster collaboration within the department;
- Commitment to upholding Tribal culture and philosophy;
- Adherence to ethical standards.
MINIMUM QUALIFICATIONS:
- Graduate degree in Social Work, Psychology, Counseling, or a related field from an accredited institution, or a combination of six years of education and relevant work experience;
- A minimum of two years of supervisory experience overseeing more than three full-time staff members;
- Experience in a social service environment;
- Experience working with individuals facing addiction or mental health challenges;
- Preferred experience with Native American populations;
- Successful completion of pre-employment and random drug testing during employment;
- Agreement to maintain a Drug-Free workplace as a condition of employment;
- Ability to pass a background check;
- Possession of a valid class 'C' driver's license with a clean driving record;
- Willingness to travel and work in various locations;
- CPR/First Aid certification preferred; if not certified, completion is required within 60 days of hire;
- Indian preference will apply, with priority given to qualified applicants who are Pala Tribal Members.
ADDITIONAL REQUIREMENTS:
All employees are expected to adhere to the Tribal Employee Handbook of the Pala Band of Mission Indians and comply with any relevant addendums.