Crisis Response Program Supervisor

1 week ago

Palo Alto, California, United States Pala Band of Mission Indians Full time
Job Overview

Position Title: Mobile Crisis/988 Program Manager

Department: Social Services

Employment Type: Full-Time

Compensation: Hourly/ DOE (Monday to Friday, with occasional evening and weekend hours)

Reporting To: Social Services Director

Team Oversight: PMRCT Caseworkers

POSITION SUMMARY:

The Mobile Crisis/988 Program Manager will operate under the guidance of the Social Services Director, taking charge of the development, coordination, and management of assigned programs. This role will also involve collaboration with various Tribal departments and external organizations to enhance program effectiveness and community support.

KEY RESPONSIBILITIES:

  • Supervise program caseworkers to ensure timely and accurate completion of program activities;
  • Provide comprehensive support for program operations to guarantee success in designs and activities;
  • Exhibit strong leadership to manage caseworkers, including oversight of intervention documentation;
  • Implement policies and guidelines, offer clinical consultations, conduct crisis interventions, deliver public presentations, and facilitate staff training;
  • Oversee the Pala Mobile Response Crisis Team (PMRCT) and associated grants;
  • Administer the 988 grant;
  • Ensure compliance with deadlines for grant submissions, reporting, budgeting, and record-keeping;
  • Maintain budgetary responsibilities, including the development and submission of financial reports;
  • Ensure accurate data collection and reporting in accordance with program guidelines;
  • Foster partnerships and collaborations with community agencies;
  • Perform additional duties as assigned, including special projects and grant management.

QUALIFICATIONS:

  • Graduate degree in Social Work, Psychology, Counseling, or a related field from an accredited institution, or a combination of six years of education and relevant work experience;
  • A minimum of two years of supervisory experience managing a team of three or more full-time employees;
  • Experience in a social service environment;
  • Experience working with individuals facing addiction or mental health challenges;
  • Preferred experience with Native American populations;
  • Successful completion of pre-employment and random drug testing during employment;
  • Agreement to maintain a Drug-Free workplace as a condition of employment;
  • Ability to pass a background check;
  • Possession of a valid class 'C' driver's license with a clean driving record;
  • Willingness to work in the field and travel as necessary;
  • CPR/First Aid certification preferred; if not, certification must be obtained within 60 days of hire;
  • Indian preference will apply, with priority given to qualified applicants who are Pala Tribal Members.

ADDITIONAL REQUIREMENTS:

All employees are expected to adhere to the Tribal Employee Handbook of the Pala Band of Mission Indians and comply with any additional applicable addendums.

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