Lead Patient Access Coordinator

2 weeks ago


College Station, Texas, United States CHI Mercy Health Full time

Position Overview:
As a key member of the healthcare team, the Lead Patient Access Coordinator is responsible for ensuring a seamless experience for patients from the moment they arrive. This role involves:

  • Welcoming Patients: Greet patients warmly and assist them in navigating the healthcare process.
  • Interdepartmental Communication: Facilitate effective communication between various departments to enhance patient care.
  • Appointment Scheduling: Manage and coordinate patient appointments efficiently.
  • Phone Management: Handle incoming calls professionally, addressing inquiries and providing necessary information.
  • Payment Processing: Receive and process payments accurately.
  • Information Verification: Ensure all necessary patient information and medical records are verified and up-to-date.

This position plays a crucial role in supporting patient access and enhancing the overall patient experience at CHI Mercy Health.



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