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Lead Patient Access Coordinator
2 months ago
Position Overview:
As a vital member of the healthcare team, the Patient Access Rep Lead plays a crucial role in ensuring a smooth experience for patients from the moment they arrive.
Key Responsibilities:
- Greet patients warmly and assist them with their inquiries.
- Facilitate communication between various departments to enhance patient flow.
- Schedule appointments efficiently to optimize service delivery.
- Manage incoming calls and provide accurate information to callers.
- Process payments and verify essential information to maintain accurate medical records.
Patient Support:
Provide comprehensive information to patients, empowering them to navigate the healthcare system effectively.
Collaboration:
Work closely with healthcare professionals to ensure all patient access needs are met, contributing to a seamless patient experience.
