Lead Information Systems Engineer

2 weeks ago

Seattle, Washington, United States Comtech Telecom Full time

Job Title: Senior Information Systems Engineer

Department:
SST Engineering Development

Reports To:
Senior Manager, Operations

FLSA Status:
Full Time

Location:
Remote

Level:
T3

Salary Range:
$100,000 - $120,000

Company Overview:

Comtech Telecommunications Corp. is a prominent global technology firm specializing in terrestrial and wireless network solutions, advanced 9-1-1 emergency services, satellite and space communication technologies, and cloud-native capabilities for commercial and governmental clients worldwide. Our distinctive culture fosters innovation and empowers employees, driving a strong commitment to customer success. With numerous facilities situated in technology hubs across the globe, Comtech utilizes its international presence, technological expertise, and extensive experience to deliver the most innovative communication solutions available. For further details, please visit our website.

Purpose:

In this role, you will assist in transforming reporting and monitoring through the utilization of Splunk capabilities to enhance visibility and usability. As an Information Systems Engineer, your responsibilities will encompass all necessary tasks to ensure application availability, responsiveness, and fulfillment of functional requirements. You will identify and execute initiatives aimed at improving application maintainability, availability, and responsiveness.

Key Responsibilities:

  • Analyze requirements and propose solutions utilizing Splunk frameworks.
  • Design and develop Splunk reports, dashboards, alerts, and applications.
  • Implement CI/CD pipelines to automate Splunk deployments and configuration management.
  • Administer and maintain multi-site Splunk environments.
  • Manage Splunk users and roles on a large scale.
  • Develop solutions with proofs of concept and use cases for various business scenarios.
  • Provide technical support and assistance to users as needed.
  • Execute deployments of Splunk configurations to facilitate data onboarding and other maintenance or upgrade activities.
  • Create and maintain configuration documentation for all assigned systems using Enterprise Architect and Visio.
  • Complete tasks in a work request queue promptly.
  • Participate in on-call support for 24x7 production environments and after-hours support as required.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:

  • Ability to troubleshoot Splunk applications, including web, client-server, and database components, with a strong desire to identify networking issues.
  • Extensive experience in Splunk administration.
  • Proficient in Solaris and Linux administration, along with shell scripting.
  • Strong skills in SPL and report/dashboard creation.
  • Excellent written and verbal communication abilities.
  • Proven capability to work effectively under pressure and to acquire new skills.
  • Demonstrated ability to manage work independently while multitasking.
  • Highly motivated with a positive attitude and a strong focus on quality deliverables.
  • Experience in SQL development, including writing SQL, PLSQL, table joins, and proficiency with MS SQL, MySQL, Postgres, and Oracle database servers.
  • Experience in programming with Java, Python, and Perl.
  • Hands-on experience with JavaScript and CSS.
  • Familiarity with SDLC methods and automation tools.
  • Experience in the wireless, telecommunications, or internet industries is a plus.
  • Cloud experience, particularly with AWS, is advantageous.

Requirements:

  • B.S. degree in Computer Science, Telecommunications, Information Technology, or a related field.
  • A minimum of 3 years of experience directly supporting distributed applications in a UNIX environment.
Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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