Customer Service Specialist
6 days ago
We are seeking a skilled Customer Tech Support Representative to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide timely and effective technical support to customers via phone and other communication channels
- Work closely with customers to understand their technical issues and provide solutions
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of our products and services to provide accurate and up-to-date information to customers
- Meet or exceed customer satisfaction targets and quality metrics
Requirements:
- 1+ year of experience in customer service or technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office and other technical tools
- Strong analytical and critical thinking skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About TEKsystems:
We are a leading provider of technology services and solutions, partnering with clients to drive business transformation and growth. Our team of experts works closely with clients to understand their needs and deliver tailored solutions that meet their goals.
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