Customer Service Specialist

1 week ago


Madison, Wisconsin, United States Broadridge Full time

About Broadridge

Are you enthusiastic about delivering exceptional customer experiences and eager to advance your professional journey? Broadridge is in search of a Client Services Representative to be part of our remote workforce. In this position, you will be tasked with ensuring seamless communication with our clients, facilitating training sessions, and advocating for our digital solutions and offerings.

Key Responsibilities:

  • Manage both incoming and outgoing communications
  • Foster and maintain client relationships
  • Deliver educational support and assistance to customers
  • Oversee troubleshooting and resolution of cases

Required Qualifications:

  • Proven experience in customer service
  • Preferred Bachelor's Degree
  • Familiarity with Microsoft Office Suite
  • Outstanding communication and organizational abilities
  • Capability to collaborate effectively within a team

At Broadridge, we prioritize diversity and inclusion, striving to cultivate a welcoming environment for all team members. We are committed to empowering and celebrating the various dimensions of diversity within our community.



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