Sales Operations Specialist
1 day ago
Job Summary:
Vie de France is seeking a highly organized and detail-oriented Sales Operations Specialist to join our team. As a Sales Operations Specialist, you will be responsible for ensuring the accurate review and analysis of customer orders, maintaining close communication with sales representatives, and coordinating with third-party logistics companies to ensure timely delivery.
Key Responsibilities:
- Review and analyze customer orders for accuracy and completeness
- Consult with customers to optimize orders and resolve any issues
- Maintain close communication with sales representatives to ensure seamless execution of customer requirements
- Coordinate with third-party logistics companies to ensure timely delivery
- Process customer complaints and issue credits as needed
- Arrange for air shipment of product and coordinate with air freight companies
- Monitor EDI transmissions and review exception and audit reports
- Invoice orders upon receipt of ship confirmation
Qualifications:
- Bachelor's Degree preferred or Associates Degree with more than 3 years' experience
- 1-3 years' customer service-related experience in a fast-paced environment
- Proficiency in Microsoft Office (Outlook, Word, Excel) and knowledge of JD Edwards/i5
- Exceptional attention to detail and excellent verbal and written communication skills
- Ability to meet deadlines and work independently
Preferred Attributes:
- Commitment to excellence in performance of duties
- Self-starter with ability to handle and manage multiple priorities
- Excellent communicator with ability to interact with people of all levels
- Strong organizational, problem-solving, and analytical skills
- Reliable time management skills and experience to organize and prioritize multiple projects
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