Accounts Receivable Specialist
1 week ago
Position Overview:
GFL Environmental is seeking a dedicated Collections Specialist to effectively manage and oversee all collection activities aimed at minimizing the aging of client accounts receivable. This role requires proactive communication with clients and internal teams to ensure timely payments.
Key Responsibilities:
- Conduct daily collection outreach, targeting a minimum of 45 outbound calls.
- Engage with customers regarding overdue payments and ascertain reasons for delays.
- Perform concise account reconciliations to ensure accuracy.
- Monitor accounts for signs of non-payment and other discrepancies.
- Facilitate credit card transactions and manage payment processing.
- Investigate chargebacks and returned payments to resolve issues.
- Issue notifications for credit holds on accounts as necessary.
- Advise on accounts that may require referral to a collection agency.
- Recommend write-offs for uncollectible debts.
- Send overdue payment reminders to clients.
- Utilize skip tracing methods to locate clients when necessary.
- Negotiate payment settlements with clients.
- Analyze historical data to address payment discrepancies and provide necessary documentation.
- Respond to client inquiries and resolve any related issues.
- Adhere to all relevant laws, regulations, and company policies.
- Employ effective communication strategies to overcome objections and facilitate debt repayment.
Qualifications:
- A minimum of two years of experience in collections or a related field.
- Proficient in Microsoft Office Suite, including Outlook, Word, and Excel.
- Ability to work flexible hours as needed.
- Strong computer and mathematical skills.
- Self-motivated with the capability to manage multiple priorities and meet deadlines.
- Excellent interpersonal, organizational, analytical, and problem-solving abilities.
- Exceptional communication skills with a focus on professional phone etiquette.
- Able to work collaboratively within a team and independently.
- Strong negotiation skills and logical reasoning abilities.
We appreciate your interest in this opportunity. Only candidates selected for further consideration will be contacted.
GFL Environmental is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
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