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Patient Service Representative
2 months ago
WDH is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.
Our TeamGarrison Women's Health is a team of experienced physicians, midwives, and ancillary staff providing comprehensive, personalized care for all stages of a woman's life. Our centrally located office offers a private and trustworthy atmosphere.
The OpportunityWe are seeking a full-time, 40-hour Patient Service Representative to join our team. This is an onsite position with staggered schedules.
Responsibilities- Schedule appointments
- Check-in patients, answer questions, collect co-payments, and assist with pre-visit paperwork
- Complete forms and schedule follow-up appointments, tests, and/or procedures
- Field incoming telephone calls and direct them appropriately
- Perform referral/diagnostic/lab orders processing duties
- Monitor patient flow and waiting room activity
- Provide general support to practice leadership, clinicians, and peers
- High School Diploma or equivalent required
- 2-4 years' experience in healthcare, hospitality, customer service, preferably in a medical office setting
- Demonstrated knowledge of medical terminology preferred
- Strong computer skills
Mass General Brigham is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that reflects the diversity of our community.
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