Mandarin Bilingual Service Product Specialist

2 weeks ago


Irvine, California, United States Comrise Full time

Position Overview:

The role focuses on managing the sales team within the designated responsibilities, ensuring effective communication and collaboration across departments.

Key Responsibilities:

  1. Oversee the life cycle management of service products, which includes portfolio management, product launches, and phase-outs.
  2. Coordinate cross-functional teams to lead the development of standardized service products, from market analysis and feasibility studies to resource allocation and official launches.
  3. Engage with clients to understand their service requirements and propose or tailor service products and solutions that meet their needs.
  4. Support activities related to cost estimation, pricing strategies, sales channel development, and preparation for service product delivery.

Qualifications:

  1. A Bachelor’s degree or higher in fields such as automotive, mechanical engineering, energy, marketing, or business management.
  2. A solid understanding of the new energy after-sales service sector and a passion for the new energy industry.
  3. Strong customer service orientation, market awareness, excellent communication skills, and a proven track record in cross-departmental collaboration.
  4. Basic project management skills, logical reasoning, and negotiation capabilities with clients.
  5. A minimum of 5 years of professional experience, particularly in service product development and new energy after-sales services is advantageous.
  6. Bilingual proficiency in English and Mandarin is preferred.


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