Culinary Operations Leader

1 week ago

Millburn New Jersey, United States Eataly North America Full time

Position Overview:
The Culinary Operations Leader is responsible for guiding the daily functions of the culinary team in alignment with Eataly's standards and goals, ensuring customer satisfaction, financial success, and a positive, efficient work atmosphere.

Reporting Structure:
This role reports directly to the Store Director and has a functional relationship with the Area Executive Chef. The Culinary Operations Leader supervises the Back of House team within the establishment.

Key Responsibilities:
1. **Team Management:**
- Directs the hiring, training, scheduling, payroll, performance evaluations, and termination processes for culinary staff.

2. **Menu Development:**
- Collaborates with the Area Executive Chef and store personnel to design and implement seasonal menus for the dining establishments.

3. **Interdepartmental Collaboration:**
- Works closely with the senior leadership team and corporate departments to execute initiatives, organize special events, and disseminate information.

4. **Operational Excellence:**
- Ensures the Back of House team diligently updates virtual menus to accurately reflect theoretical versus actual margins.

5. **Financial Oversight:**
- Combines financial insight with operational precision to foster an environment focused on excellence, where the team takes pride in the brand and its high standards.

6. **Quality Control:**
- Monitors food production processes and samples dishes to guarantee adherence to recipes and quality standards.

7. **Inventory Management:**
- Oversees inventory needs, places orders, and verifies deliveries to maintain stock levels.

8. **Communication:**
- Keeps front of house staff informed about menu updates, specials, and inventory shortages.

9. **Incident Management:**
- Documents, investigates, escalates, and resolves any incidents involving employees or guests.

10. **Additional Duties:**
- Performs other responsibilities as assigned or required.

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