Hotel Operations Manager

1 week ago


Savannah, Georgia, United States NP Bay Ventures LLC Full time
Hotel Operations Manager Job Description

Job Summary:

The Hotel Operations Manager is a key member of the hotel management team responsible for overseeing hotel operations. This role involves ensuring guest satisfaction, managing staffing levels, coaching and developing staff, and upholding guest service principles.

Key Responsibilities:

  • Interact with guests to address concerns and ensure satisfaction.
  • Manage staffing for the front desk area.
  • Recruit, train, and develop front desk associates.
  • Oversee transactions, billing, and rate management.
  • Collaborate with other departments to meet guest needs.

Qualifications and Skills:

  • Bachelor's degree in hospitality or a related field.
  • 4-6 years of related experience in hotel operations.
  • 3+ years of management experience in a hotel setting.
  • Strong leadership and team management skills.
  • Organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Adaptability and problem-solving abilities.
  • Strong customer service orientation.
  • Proficiency in computer skills.

Work Environment:

Office work environment with business-casual dress; extensive contact with customers.

Core Competencies:

  • Professionalism:
    • Delighting guests by anticipating needs.
    • Showing consistent care and respect towards customers.
    • Acting as a gracious host to all guests.

Benefits:

  • Employer-subsidized medical insurance.
  • Vision & Dental coverage.
  • Vacation/Holiday pay.
  • Retirement savings programs.
  • Employee Wellness Program.

About NP Bay Ventures LLC:

NP Bay Ventures LLC is a hotel development and management company based in Atlanta, GA. The company focuses on developing upscale hotels in prime markets in partnership with industry leaders. With a strong track record, NP Bay Ventures LLC has developed numerous hotels and currently owns and operates several properties in the southeast region.



  • Savannah, Georgia, United States Tru by Hilton SavannahMidtown, GA Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Tru by Hilton Savannah/Midtown, GA. As a Hotel Operations Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesRevenue and...


  • Savannah, Georgia, United States Tru by Hilton SavannahMidtown, GA Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Tru by Hilton Savannah/Midtown, GA. As a Hotel Operations Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesRevenue and...


  • Savannah, Georgia, United States Holiday Inn Express & Suites Full time

    Benefits:Performance-based bonusDental coverageEmployee discountsHealth coveragePaid time offVision coverageThe Hotel Operations Manager plays a crucial role in embodying the service commitment of the property to guests. This position is responsible for executing and supervising all operational functions and departments within the hotel to enhance revenue,...


  • Savannah, Georgia, United States Quorum Hotels Full time

    Job SummaryWe are seeking an experienced Assistant General Manager to join our team at Quorum Hotels. The successful candidate will be responsible for maximizing guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty.Key ResponsibilitiesGuest...

  • Hotel General Manager

    2 months ago


    Savannah, Georgia, United States Sage Hospitality Group Full time

    Why us?Sage Hospitality Group is set to hire a Hotel General Manager to join usThe Ann Savannah will be joining Sage's growing portfolio of lifestyle properties as it completes its conversion to an Apartments by Marriott Bonvoy concept by early 2025.Apartments by Marriott Bonvoy offers the luxury of space combined with the warmth of home – where a guest...


  • Savannah, Georgia, United States Hotel Bardo Savannah Full time

    Hotel Bardo Savannah is a leading hospitality company that specializes in delivering exceptional guest experiences. We are committed to fostering a dynamic and inspiring workplace culture where our team members are empowered to create lasting impressions through warm, anticipatory service.About the RoleWe are seeking a highly skilled and experienced F&B...


  • Savannah, Georgia, United States Hotel Bardo Savannah Full time

    Hotel Bardo Savannah is a vertically integrated real estate design, development, and management company specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through...


  • Savannah, Georgia, United States Hotel Bardo Savannah Full time

    Hotel Bardo Savannah Overview:LEFT LANE is a vertically integrated real estate development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions...


  • Savannah, Georgia, United States NP Bay Ventures LLC Full time

    Job SummaryThe Front Office Manager is a key member of the hotel management team responsible for overseeing front office operations. This role involves ensuring guest satisfaction, managing staffing levels, coaching and developing staff, and upholding guest service principles.Key Responsibilities:Interact with guests to address concerns and ensure...


  • Savannah, Georgia, United States Hotel Bardo Savannah Full time

    Location: Location Description: Hotel Bardo Savannah More than just a hotel, Bardo embodies a blend of urban retreat and community hub. It offers a series of fleeting moments, unexpected encounters, and memorable experiences throughout the day. These exceptional instances are nestled within a historic and cherished Savannah landmark. Hotel Bardo Savannah |...

  • F&B Operations Manager

    10 hours ago


    Savannah, Georgia, United States Hotel Bardo Savannah Full time

    Hotel Bardo Savannah is a leading hospitality company that specializes in delivering exceptional guest experiences. We are committed to fostering a dynamic and inspiring workplace culture where our team members are empowered to create lasting impressions through warm, anticipatory service.Job Summary:We are seeking a highly skilled and experienced F&B...


  • Savannah, Georgia, United States Hotel Bardo Savannah Full time

    Hotel Bardo Savannah is a leading hospitality company that specializes in delivering exceptional guest experiences. We are committed to fostering a dynamic and inspiring workplace culture where our team members are empowered to create lasting impressions through warm, anticipatory service.We are seeking a highly skilled F&B Manager to join our team. This...


  • Savannah, Georgia, United States Marriott International Inc Full time

    Position Overview:As the Franchised Hotel General Manager, you will serve as the primary strategic leader for the property, overseeing all operational aspects to ensure optimal performance and guest satisfaction.Key Responsibilities:Lead the overall management of property performance, including food and beverage operations, sales and marketing strategies,...


  • Savannah, Georgia, United States Jobot Full time

    Job SummaryJobot is seeking a highly skilled and experienced Assistant Director of Finance to join our team. As a key financial leader, you will be responsible for implementing strategies to meet or exceed guest expectations and drive financial performance.Key ResponsibilitiesWork with our financial systems, including Opera and Birchstreet, to ensure...


  • Savannah, Georgia, United States The DeSoto Full time

    The Ideal Candidate for this position is someone who enjoys sales within a hospitality environment on an amazing sales team This person should be able to source leads and close the contract. If you enjoy the thrill of the hunt and get giddy when you close on a contract with a group then this position is for youBASIC FUNCTIONS: The Sales Manager is...


  • Savannah, Georgia, United States Kimpton Brice Hotel Full time

    About Us: The Kimpton Brice Hotel embodies the charm of the South, combining elegance with a touch of spirited individuality. Nestled in the heart of Savannah's National Historic Landmark District, our boutique hotel offers a unique urban resort experience, surrounded by rich history, stunning architecture, and vibrant culture. At HEI, we are committed to...


  • Savannah, Georgia, United States HLC Hotels Full time

    Job OverviewBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceAdditional PerksHealthcare options401k matching programPaid Time OffVacation DaysPaid Training opportunities$400 Onboarding Bonus (disbursed after 90 days)Performance review and potential raise after the initial 90 days of employment.Complete our in-house...


  • Savannah, Georgia, United States Kimpton Brice Hotel Full time

    About Us:The Kimpton Brice Hotel embodies the charm of the South, combining elegance with a hint of rebellious spirit. Nestled in the heart of Savannah's National Historic Landmark District, our boutique hotel offers a unique urban resort experience, surrounded by rich history, vibrant culture, and stunning architecture. At HEI, we believe in fostering a...


  • Savannah, Georgia, United States Fairfield Inn & Suites Savannah Airport Full time

    Position Overview:As the Housekeeping Operations Manager at Fairfield Inn & Suites Savannah Airport, you will play a crucial role in maintaining the cleanliness and overall appearance of our hotel. Your leadership will ensure that our guests enjoy a pristine environment during their stay.Duties and Responsibilities:General:Develops daily work assignments to...


  • Savannah, Georgia, United States New Realm Brewing Full time

    About the Role:We are seeking a highly skilled and experienced Culinary Operations Manager to join our team at New Realm Brewing Co. As the second-in-command in the kitchen, you will assist with managing all aspects of the day-to-day operation of the culinary side of our operation.Key Responsibilities:Supervise the preparation and cooking of all food...