Human Resources Operations Coordinator

2 weeks ago

Huntington, New York, United States Emplova Full time


ABOUT THE ROLE
Emplova is a specialized professional employer organization (PEO) committed to delivering exceptional service to clients nationwide.

Our mission is to empower businesses to thrive by offering enhanced employee benefits, streamlined payroll management, expert HR guidance, and compliance support, all customized to meet the specific needs of each organization.

KEY RESPONSIBILITIES
The HR Operations Associate plays a vital role in supporting both internal functions and client satisfaction initiatives by providing essential assistance to the Client Success team.


Responsibilities include, but are not limited to:

- Promptly monitor and address inquiries received in the Emplova Employee Inbox, ensuring professional assistance or directing messages to the appropriate team members for timely resolution of employee concerns.

- Manage administrative duties such as scheduling meetings, ordering supplies, and overseeing mail sorting, scanning, and distribution.

- Facilitate the digital onboarding process for new hires through PrismHR.

- Assist with basic payroll inquiries and support new employee enrollment in benefit programs via PrismHR, processing electronic benefit changes, and providing fundamental benefits-related assistance.

- Maintain employee records electronically within PrismHR, ensuring data accuracy, confidentiality, and adherence to digital recordkeeping policies.

- Schedule compliance training sessions through the vendor portal, track online attendance, and ensure employee access to digital training resources.

- Generate basic digital reports on HR metrics and KPIs using PrismHR's reporting capabilities, aiding in data analysis and decision-making.

- Engage in professional development opportunities to enhance skills and contribute to process improvement initiatives within PrismHR and other platforms utilized by Emplova.

QUALIFICATIONS
The ideal candidate for the HR Operations Associate role will exhibit a blend of specific attributes, skills, and experience that align with the needs of a dynamic service organization, including:

- A strong work ethic and motivation to excel in responsibilities, demonstrating a proactive approach and commitment to meeting deadlines.

- Independence and self-sufficiency, with the ability to manage workload, prioritize tasks, and make informed decisions when necessary.

- Excellent interpersonal skills and the ability to collaborate effectively with colleagues and clients.

- A foundational understanding of HR principles and practices, with familiarity in Prism HRIS software being advantageous. Experience or education in human resources is preferred, though entry-level candidates with a strong interest in the field may also be considered.

- Initiative and problem-solving capabilities, with the ability to analyze situations critically and propose innovative solutions to HR-related challenges.

- Strong organizational and multitasking skills, essential for managing various responsibilities simultaneously, such as client onboarding, employee benefits administration, payroll, and leave management.

- Adaptability and flexibility to thrive in dynamic work environments, with the capacity to take on new responsibilities as they arise and manage multiple projects concurrently.

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