HR Operations Specialist

2 weeks ago

Huntington, New York, United States Emplova Full time


ABOUT THE ROLE
Emplova is a distinguished professional employer organization (PEO) committed to delivering exceptional concierge-level services to clients nationwide.

Our mission is to empower businesses to thrive by offering enhanced employee benefits, streamlined payroll management, expert HR guidance, unparalleled service, compliance support, and advanced HR systems tailored to meet the specific needs of each organization.

KEY RESPONSIBILITIES
The HR Operations Associate plays a vital role in supporting both internal processes and client success initiatives by providing timely assistance to the Client Success team.


Responsibilities include, but are not limited to:

- Efficiently monitor and respond to inquiries in the Emplova Employee Inbox, ensuring prompt and professional assistance or directing messages to the appropriate team members to resolve employee concerns.

- Manage administrative functions such as organizing meetings, procuring supplies, and overseeing mail sorting, scanning, and distribution.

- Facilitate the digital onboarding process for new hires through PrismHR.

- Provide support for basic payroll inquiries.

- Assist in enrolling new employees in benefit programs via PrismHR, processing electronic benefit modifications, and offering fundamental benefits-related assistance.

- Maintain employee records electronically within PrismHR, ensuring data integrity, confidentiality, and adherence to digital recordkeeping standards.

- Schedule compliance training sessions through vendor portals, track online attendance, and assist employees in accessing digital training resources.

- Generate basic digital reports on HR metrics and KPIs using PrismHR's reporting tools, supporting data analysis and informed decision-making.

- Engage in professional development opportunities to enhance skills and contribute to process improvement initiatives within PrismHR and other platforms utilized by Emplova.

QUALIFICATIONS
The ideal candidate for the HR Operations Associate role will possess a blend of qualities, skills, and experience that align with the demands of a dynamic service organization, including:

- A strong work ethic and motivation to excel in responsibilities, demonstrating a proactive approach and commitment to meeting deadlines.

- Independence and self-sufficiency, with the ability to manage workload, prioritize tasks, and make informed decisions when necessary.

- Excellent teamwork and communication skills, with the ability to collaborate effectively with colleagues and clients.

- A foundational understanding of HR principles and practices, with familiarity in Prism HRIS software being advantageous. Previous experience or education in human resources is preferred, although entry-level candidates with a strong interest in the field may also be considered.

- Initiative and problem-solving capabilities, demonstrating the ability to analyze situations, think critically, and propose innovative solutions to HR-related challenges.

- Strong organizational and multitasking skills, with the capacity to handle various responsibilities simultaneously, such as client onboarding, employee benefits administration, payroll, and leave management.

- Adaptability and flexibility, with the ability to thrive in dynamic work environments and manage multiple projects concurrently.

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