HR Administrative Associate
2 weeks ago
ABOUT THE ROLE
Emplova is a specialized professional employer organization (PEO) committed to delivering exceptional concierge-level services to clients nationwide.
Our mission is to empower businesses to thrive by offering enhanced employee benefits, streamlined payroll management, expert HR guidance, exceptional service, compliance support, and sophisticated HR infrastructure tailored to the specific needs of each organization.
KEY RESPONSIBILITIES
The HR Operations Associate plays a vital role in supporting both internal functions and the success of our clients by providing essential assistance to the Client Success team.
Responsibilities include, but are not limited to:
- Promptly and professionally manage inquiries received in the Emplova Employee Inbox, ensuring timely resolution of employee concerns and redirecting messages to the appropriate team members as necessary.
- Oversee administrative tasks such as scheduling meetings, ordering supplies, and managing mail sorting, scanning, and distribution.
- Facilitate the digital onboarding process for new hires through PrismHR.
- Assist with basic payroll inquiries.
- Support the enrollment of new employees in benefit programs via PrismHR, process electronic benefit changes, and provide fundamental benefits-related assistance.
- Maintain employee records electronically within PrismHR, ensuring data accuracy, confidentiality, and adherence to digital recordkeeping policies.
- Coordinate compliance training sessions through vendor portals, track online attendance, and ensure employee access to digital training resources.
- Generate basic digital reports on HR metrics and KPIs using PrismHR's reporting capabilities, aiding in data analysis and informed decision-making.
- Engage in continuous learning opportunities to enhance skills and contribute to process improvement initiatives within PrismHR and other platforms utilized by Emplova.
QUALIFICATIONS
The ideal candidate for the HR Operations Associate role will possess a blend of qualities, skills, and experience that align with the needs of a dynamic service organization, including:
- A strong work ethic and motivation to excel in responsibilities, demonstrating a proactive attitude and commitment to meeting deadlines.
- Independence and self-sufficiency, with the ability to manage workload, prioritize tasks, and make independent decisions when necessary.
- Excellent collaboration and communication skills, with the ability to work effectively with colleagues and clients.
- A foundational understanding of HR principles and practices, with familiarity in Prism HRIS software being advantageous. Experience or education in human resources is preferred, though entry-level candidates with a genuine interest in the field may also be considered.
- Initiative and problem-solving capabilities, demonstrating the ability to analyze situations, think critically, and propose innovative solutions to HR-related challenges.
- Strong organizational and multitasking skills, essential for managing various responsibilities simultaneously, such as client onboarding, employee benefits administration, payroll, and leave management.
- Adaptability and flexibility, with the ability to thrive in dynamic work environments and manage multiple projects concurrently.
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