Veterinary Customer Service Associate

2 weeks ago


Huntington, New York, United States Innovetive Petcare Full time
Veterinary Client Service Representative

Department: Receptionists

Employment Type: Part Time

Location: Huntington, New York

Compensation: $18.00 / hour

Overview

At Innovetive Petcare, we are dedicated to transforming the experience of veterinary care. Our vision is to create a welcoming and enjoyable environment for both pets and their owners. We believe in fostering strong relationships, having fun at work, and achieving excellence as a team. Our commitment extends to all animals and their human companions, regardless of background or belief. We aim to provide exceptional customer service and personalized veterinary solutions that leave a lasting impression. Our goal is to be a source of comfort for our clients and their pets, whether they are facing health challenges or enjoying good health. We are seeking a personable, detail-oriented individual to join our Client Service Representative team.

Key Responsibilities:
  • Deliver friendly and high-quality customer service to clients and their pets.
  • Process payment transactions and manage invoices.
  • Handle phone inquiries, schedule appointments, and gather necessary medical histories.
  • Verify the status of patient immunizations and tests.
  • Coordinate with veterinary staff regarding patient arrivals and required treatments.
  • Assist in filling prescriptions and fulfilling requests for food and over-the-counter products as directed by a veterinarian.
  • Accurately enter data into our computer systems.
  • Demonstrate the ability to manage multiple tasks effectively.
  • Maintain a positive and professional demeanor.
  • Availability for Saturday shifts on a rotating basis.
  • This list is not exhaustive; additional duties may be assigned as needed.
Preferred Qualifications:
  • High school diploma or equivalent.
  • Availability to work weekends as required.
  • Ability to lift 30-50 pounds.
Benefits:
  • Paid time off.
  • Health insurance options.
  • Dental and vision insurance.
  • Employee discounts on services.
  • Flexible scheduling opportunities.
  • 401K plan with company matching.
  • Opportunities for training and career advancement.


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