Membership Growth Specialist

6 days ago


Arlington, Virginia, United States Association of Fundraising Professionals (AFP) Full time
Job Overview

The Association of Fundraising Professionals (AFP) is seeking a highly skilled Membership Growth Specialist to join its team. As a key member of the AFP team, you will be responsible for fostering membership growth and retention through the implementation of membership retention, recruitment, engagement, orientation and recognition programs.

Salary Range

$70,000 - $75,000 per annum

About the Role

The ideal candidate will have a bachelor's degree and a minimum of 3-5 years of experience in membership recruitment and engagement, preferably for non-profit organizations. They should possess excellent interpersonal, verbal and written communication skills, as well as strong organizational, detail and multitasking skills. The successful candidate will also have experience working with association volunteers and CRM systems.

Key Responsibilities
  • Design and implement programs that increase AFP's membership numbers and retention rate
  • Oversee and implement customer service, including membership processing and inquiries
  • Serve as secondary point of contact for membership inquiries and applications
  • Generate reports, queries, exports, mailing lists, email lists, etc. for membership
  • Oversee join and renewal processes and coordinate multi-channel membership campaigns, collaborating with marketing and social media teams
  • Identify and contact potential membership targets from various sources
  • Serve as Community Leadership on AFP Connect: Lead and grow AFP online member community
  • Collaborate across departments to enhance member engagement initiatives and develop impactful membership campaigns aligned with AFP's mission
Benefits
  • Generous benefit program including medical, dental, vision, Life/AD&D, short and Long term disability, flexible spending account
  • 401k - Match of 5%
  • Employee Assistance (EAP) Program
  • Travel Assistance Program
  • Life Planning Financial and Legal Resources Program
  • Free Parking
  • Close to Metro
  • Gym Membership
  • Education assistance
  • Casual dress code
  • 10 vacation days/year.
  • 12 sick days/year


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