Account Executive, Client Relationship Management Specialist
5 days ago
As an Account Executive, Client Relationship Management & Acquisition sales professional, you will work closely with Enterprise and/or Strategic Account Executives to help lead a large, high-value portfolio of accounts to achieve long-term success. The position will be responsible for driving incremental growth within a targeted set of accounts, developing positive relationships with our clients and creating & driving long-term strategic account plans with ENT and/or STR CPE's.
Key Responsibilities:- Identify customer needs and apply solution-based selling techniques to demonstrate the value of T-Mobile products and services fully.
- Develop an account strategy to maintain and grow business by deepening your understanding of the account's position in the market, its product/service, points of differentiation, and the competitive landscape.
- Monitor, share, and act on sales activity and metrics specific to the customer.
- Develop positive relationships with stakeholders broad and deep in the account and identify business problems that can be solved with our solutions and products.
- Regularly meet with clients and partners to develop strategy and outcomes while forming relationships, establish EBCs, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable stakeholders are engaged on a regular and effective basis.
- Lead account input and feedback for all projects with detailed outcomes and timelines.
- Proactively coordinate and translate customer needs within internal departments and act as an escalation point to resolve customers' problems.
- 4-7 years of B2B Field Sales Experience, preferably with Fortune 1K accounts.
- 2-4 years of Telecom, Software, or Technology experience.
We offer a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. We also offer a flexible work environment, with 2-3 days in the office per week for collaboration and team building.
Benefits:We offer a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. We also offer paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Travel:Travel is required for this position, approximately 30% of the time.
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