Receptionist - Housing Services Coordinator

2 days ago

Bronx, New York, United States Neighborhood Association Inc Full time
Job Summary

We are seeking a highly skilled and compassionate Receptionist to join our team at Neighborhood Association Inc. The successful candidate will provide exceptional customer service, manage front desk operations, and maintain accurate records.

Key Responsibilities
  • Provide direct services to new clients, including taking messages, engagement, assessment, referrals, and follow-up
  • Document all interactions with or on behalf of clients
  • Maintain familiarity with program resources available on- and off-site
  • Attend staff meetings and serve on committees as required
  • Attend professional meetings, educational conferences, and in-service trainings
  • Maintain current and accurate documentation, progress notes, and data tools both physically and electronically
  • Maintain confidentiality
  • Maintain a professional appearance
  • Time management and prioritization is necessary
  • Interacting with other departmental staff required
  • Perform general clerical duties
  • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals
  • Provides coverage for other areas as directed/needed
  • Performs additional duties as assigned
Professional & Personal Qualifications
  • College Degree from accredited four-year University or High School diploma; some college is preferred with comparable experience in a legal setting or with comparable experience in a similar setting
  • Ability to handle stressful environment is a necessity
  • Strong team building skills required
  • Professional ethics and integrity needed
  • Excellent communication, writing, and organizational skills
  • Demonstrated ability to speak, read, and write in Spanish a must
  • Superb and meticulous attention to detail necessary
Physical Requirements

Prolonged periods of sitting at a desk and working on a computer

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