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Receptionist

2 months ago

Chicago, Illinois, United States Elevate Care Chicago North Full time
Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at Elevate Care Chicago North. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering inquiries, and obtaining information from the general public, residents, visitors, and other interested parties.

Key Responsibilities
  • Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages.
  • Greet all visitors entering the facility and direct or escort them to their destination.
  • Assist residents, family members, employees, and other visitors as needed.
  • Perform general administrative tasks such as word processing and data entry.
  • Maintain security by following procedures and controlling access.
  • Receive and sort daily mail, delivery, and couriers.
  • Report any issues or concerns with residents to the Administrator.
Requirements
  • Must possess, as a minimum, a high-school diploma or its equivalent.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Ability to multi-task, prioritize, and work under pressure.
  • Professional appearance and demeanor.
  • Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.
Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to move intermittently throughout the workday.

Must be able to speak and write the English language in an understandable manner.

Must be able to cope with the mental and emotional stress of the position.

Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.

May be necessary to assist in the evacuation of residents during emergency situations.