Front Office Receptionist

4 weeks ago


Chicago, Illinois, United States Hampton Inn Chicago Downtown Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Office Receptionist to join our team at Hampton Inn Chicago Downtown. As a Front Office Receptionist, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless stay for our guests.

Key Responsibilities
  • Register guests and manage room assignments
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Process payments and handle cash handling duties
  • Maintain accurate records and reports
  • Provide exceptional customer service and ensure a positive guest experience
Requirements
  • High school diploma or equivalent required
  • Previous experience in a hotel or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for exceptional performance

At Hampton Inn Chicago Downtown, we are committed to providing our guests with an exceptional experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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