Receptionist
3 days ago
Receptionist
Department:
Office
Reports to:
Administrator
SUMMARY:
At Winston, we are seeking a highly skilled and organized Receptionist to provide exceptional customer service to our residents, visitors, and staff. The ideal candidate will be able to work independently, prioritize tasks, and maintain a clean and organized front desk area.
KEY RESPONSIBILITIES:
- Provide exceptional customer service to residents, visitors, and staff
- Maintain a clean and organized front desk area, including filing and electronic filing systems
- Answer and direct phone calls, take messages, and provide information to callers
- Perform general administrative tasks, such as word processing, data entry, and making phone calls for department heads
- Assist residents, family members, and visitors as needed
- Maintain security by following procedures and controlling access
- Receive and sort daily mail, deliveries, and equipment, and distribute them to the appropriate departments
- Report any issues or concerns with residents to the Administrator
QUALIFICATIONS:
- High school diploma or equivalent required
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to multi-task, prioritize, and work under pressure
- Professional appearance and demeanor
- Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise
PHYSICAL DEMANDS:
The physical demands of this role are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Ability to move intermittently throughout the workday
- Ability to speak and write the English language in an understandable manner
- Ability to cope with the mental and emotional stress of the position
- Ability to function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
- Ability to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet
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