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Operations Manager
2 months ago
We are seeking an experienced Operations Manager to join our team at CEVA Logistics. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Guam station, ensuring that all departments and staff execute service agreements at or above customer standards.
Key Responsibilities- Manage all station functions to maximize profitability through superior customer service, effective communication, and follow-up on all pending matters with the customer.
- Provide daily guidance, leadership, and support to managers on operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications.
- Ensure freight is expedited in a safe and timely manner, and that the station facility provides a clean, professional, and safe working environment for all employees.
- Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives.
- Oversee business development, sales, and marketing, and new account development to ensure maximum transportation revenue is generated for the station.
- High School Diploma or GED; Bachelor's Degree in Transportation, Logistics, Supply Chain Management, or a related discipline preferred or equivalent combination of education and work experience.
- Minimum 5 years of relevant experience, with at least 3 years of supervisory or management experience, and 4 years of industry experience preferred.
- Valid state-issued Driver's License and Forklift Driver Certification.
- Proficiency in Microsoft Office, internet, web-based, and job-specific software applications supporting the supply chain or transportation industry.
- A competitive benefits package, including multiple health plans, prescription, dental, and vision coverage, company-paid life insurance, accident insurance, short- and long-term disability coverage, and employee assistance plan.
- Voluntary benefits, including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft, and legal plan.
- 401(k) with company match, flexible Paid Time Off programs, including company-paid holidays, and tuition reimbursement program.
We are a multicultural, global organization operating seamlessly as one company. We aim to attract, motivate, and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers.