Retail Banking Branch Leader
1 week ago
Position Summary:
Under general supervision, the Branch Manager is accountable for overseeing daily operations and managing branch personnel. This role necessitates a thorough understanding of branch operational methods, systems, policies, and procedures.
The Branch Manager must handle sensitive and confidential information with care, ensuring strict compliance with established policies and procedures while maintaining a comprehensive knowledge of operational protocols to safeguard branch security.
Key Responsibilities:
- Oversee daily branch operations, including sales management and staff training.
- Exhibit leadership in managing the branch's day-to-day functions.
- Evaluate and authorize consumer loans within the designated lending authority.
- Facilitate the processing of small business loans.
- Deliver exceptional customer service to support relationship management initiatives.
- Utilize sales management and organizational skills to enhance the bank's relationship management strategy.
- Drive branch production and growth objectives.
- Meet and exceed assigned sales targets.
- Conduct regular sales meetings, training sessions, and team huddles.
- Implement effective talent management and leadership practices for branch staff, including coaching, counseling, and performance evaluations.
- Participate in required meetings and training sessions.
- Represent the bank at community events and functions, leveraging opportunities to promote the institution and cultivate new business.
- Ensure compliance with SAFE Act requirements when functioning as a mortgage loan originator.
- Perform all duties in accordance with applicable regulations, policies, and procedures.
Qualifications:
- High School diploma or GED, with additional studies in business, banking, or finance preferred.
- At least 2 years of experience in retail branch banking.
- A minimum of 2 years in a supervisory role.
- Comprehensive knowledge of banking products and services.
- Strong verbal and written communication abilities.
- Intermediate proficiency in MS Word, Excel, and Outlook, with a willingness to learn job-specific software.
- Exceptional organizational skills with the capacity to manage multiple priorities.
- Outstanding interpersonal skills, demonstrated customer service, and sales expertise.
- Maintain registration with the federal registry system and uphold a good standing status under SAFE Act requirements, including maintaining a unique identifier number if acting as a mortgage loan originator.
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