Fitness Center Representative

1 week ago


Hollywood, Florida, United States Crunch Fitness Full time
Job Summary

Crunch Fitness is seeking a dynamic and enthusiastic individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a welcoming atmosphere for our members.

Key Responsibilities
  • Membership Sales: Drive sales of membership packages and services, ensuring a high level of customer satisfaction.
  • Customer Service: Greet and bid farewell to all members and guests, providing a warm and welcoming experience.
  • Check-in Procedure: Process member check-ins and handle messages on club software, ensuring accuracy and efficiency.
  • Communication: Answer incoming calls professionally and helpfully, informing members and guests about special events and services.
  • Service Coordination: Schedule member services, process payments, and maintain a professional demeanor consistently.
  • Facility Maintenance: Keep work areas clean and organized, and assist in maintaining gym cleanliness.
  • Project Support: Support various projects assigned by club management, adhering to all policies and procedures.
Requirements
  • Language Proficiency: English language proficiency is required.
  • Reading and Writing Abilities: Excellent reading and writing abilities are essential for effective communication.
  • Computer Proficiency: Proficiency in computer software and systems is necessary for efficient task completion.
  • Availability: Availability on weekends is required to meet the needs of our members.
Work Environment

Crunch Fitness is a dynamic and inclusive fitness center committed to making intense workouts enjoyable. Our facilities boast cutting-edge cardio and strength training equipment, a weight room, complete locker rooms with showers, tanning booths, HydroMassage bed, and a full schedule of signature Crunch classes.



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