Claims Recovery Unit Supervisor
2 weeks ago
Benefits:
- Onsite Cafeteria
- Onsite Childcare Center
- Dental Insurance
- Health Insurance
- Paid Time Off
- Savings Bank
Company Overview
Alfa Insurance is a highly-rated insurance provider, offering a comprehensive range of automobile, home, life, farm, and business insurance solutions. Renowned for exceptional customer service, Alfa boasts a 94% claims satisfaction rate. Since its inception in 1946, Alfa and its affiliates have served over 1 million clients across 14 states.
Position Summary
As a Claims Recovery Unit Supervisor, you will have the opportunity to significantly influence our team's success. This role is crucial in redefining our claims recovery processes. You will face the challenge of resolving intricate issues, enhancing team performance, and cultivating a collaborative and positive work atmosphere. This position places you at the forefront of innovation and efficiency in a department that values your expertise and leadership capabilities.
Key Responsibilities
- Support the management of the Home Office Claim Recovery Department by providing the unit with comprehensive expertise in all aspects of physical damage, recovery, and glass functions.
- Maintain a thorough understanding of all physical damage, recovery, and glass tasks to assist in the initial and ongoing training of team members.
- Promote efficiency within the unit by identifying the most effective recovery methods, including assignments to legal representatives, arbitration, and collection agencies.
- Facilitate claim recoveries by ensuring accurate collection processes and information through communication with insurance companies, attorneys, and adjusters.
- Keep detailed records of incoming receivables to ensure precise and efficient accounting of subrogation proceeds.
Qualifications
- High School diploma is required.
- Proficient in computer, telephone, customer service, and general clerical skills.
- Strong written and verbal communication skills are essential.
Benefits and Perks
- Opportunity for annual performance bonuses.
- Discounts on auto insurance (subject to underwriting approval).
- Comprehensive benefits including health, dental, supplemental cancer, vision insurance, and a 401(k) plan.
- Paid time off bank, including 3 days PTO after 80 hours worked.
- Short-term and long-term disability options.
- Flexible healthcare and childcare spending accounts for tax savings.
- Opportunities for career advancement.
- Continuous training and support throughout your career with Alfa.
- College tuition discounts at various institutions in Alabama.
- Access to fitness center.
- Onsite cafeteria and childcare center.
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