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Claims Recovery Unit Supervisor
2 months ago
Benefits:
- Onsite Cafeteria
- Onsite Childcare Center
- Dental Insurance
- Health Insurance
- Paid Time Off
- Savings Bank
Company Overview
Alfa Insurance is a highly-rated insurance provider, offering a comprehensive range of automobile, home, life, farm, and business insurance solutions. Renowned for exceptional customer service, Alfa boasts a 94% claims satisfaction rate. Since its inception in 1946, Alfa and its affiliates have been serving over 1 million clients across 14 states.
Position Summary
As a Claims Recovery Unit Supervisor, you will have the opportunity to significantly influence our team's success. In this pivotal role, you will lead efforts to enhance our claims recovery processes, addressing complex challenges while promoting a cooperative and positive workplace culture. Your leadership will be crucial in driving innovation and efficiency within the department, where your expertise and ability to motivate others are highly valued.
Key Responsibilities
- Support the management of the Home Office Claim Recovery Department by providing comprehensive expertise in all recovery-related functions.
- Maintain a thorough understanding of all recovery tasks to assist in the ongoing training of team members.
- Identify and implement the most effective recovery strategies, including collaboration with attorneys and collection agencies.
- Facilitate successful claim recoveries by ensuring accurate communication and processes with various stakeholders.
- Keep meticulous records of incoming receivables to ensure precise accounting of subrogation proceeds.
Qualifications
- High School diploma is required.
- Proficient in computer, telephone, customer service, and general clerical skills.
- Strong written and verbal communication abilities are essential.
Additional Benefits
- Annual performance bonus opportunities.
- Discounts on auto insurance (subject to underwriting approval).
- Comprehensive benefits package including health, dental, supplemental cancer, vision insurance, and 401(k) plan.
- Paid time off bank, including 3 days PTO after 80 hours worked.
- Short-term and long-term disability coverage.
- Flexible healthcare and childcare spending accounts for tax savings.
- Opportunities for career advancement.
- Continuous training and support throughout your career with Alfa.
- College tuition discounts at various institutions in Alabama.
- Access to fitness center.
- Onsite cafeteria and childcare center.