Billing Account Analyst

1 week ago


Montgomery, Alabama, United States Baptist Health (AL) Full time
Job Overview

Baptist Health stands as the foremost healthcare provider in central Alabama, delivering extensive hospital-based and outpatient services to a significant portion of the local population.

The CBO Account Review Specialist (ARS) plays a crucial role in ensuring effective communication and outstanding customer service to patients, their families, healthcare providers, and medical staff, all while maintaining a high level of professionalism and compassion.

Key Responsibilities
  • Conduct comprehensive account resolutions, including thorough reviews and audits of all activities.
  • Update and maintain accurate data in relevant systems, ensuring proper filing for insurance claims and financial assistance.
  • Execute timely and accurate account adjustments.
  • Verify and confirm patient responsible balances with precision.
  • Assist patients and their families through phone inquiries and in-person visits.
  • Evaluate accounts for appropriate financial classification.
  • Ensure correct payment postings and identify any overpayments or refunds due.
  • Document account notations diligently.
  • Perform additional duties as assigned and report any trends in account errors to the Supervisor.
Qualifications
  • High school diploma or equivalent is required.
  • A minimum of 2 years of experience in medical billing, collections, or a related field is preferred.
  • Prior experience in healthcare with a solid understanding of third-party payers and denial processes is advantageous.
  • CPAR certification is preferred.
  • Proficiency in Microsoft Excel is essential.
  • Ability to assess and classify accounts accurately.
  • Strong reading and writing skills are necessary.
  • Excellent customer service and mathematical abilities are required.
  • Outstanding verbal and written communication skills are essential.
  • A positive attitude and alignment with Baptist Health values are crucial.
  • Robust computer skills and exceptional telephone communication skills are mandatory.


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