Executive Director of Operations
4 days ago
Urban Air Adventure Parks is seeking a highly motivated and experienced Executive Director of Operations to lead our team and drive business success. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our indoor adventure park, ensuring a safe and enjoyable experience for our guests.
Key Responsibilities- Leadership and Management
- Provide strategic direction and leadership to the operations team to achieve business objectives.
- Develop and implement operational policies and procedures to ensure consistency and efficiency.
- Lead by example, demonstrating a strong work ethic and commitment to excellence.
- Guest Experience
- Ensure that all guests have a safe and enjoyable experience at our park.
- Monitor and address any guest complaints or concerns in a timely and professional manner.
- Financial Management
- Develop and manage budgets to ensure financial targets are met.
- Monitor and control costs to optimize profitability.
- Team Development
- Recruit, train, and develop a high-performing operations team.
- Provide coaching and feedback to team members to ensure they have the skills and knowledge needed to succeed.
- Experience
- Minimum 3 years of experience in a leadership role in a similar industry.
- Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Education
- Bachelor's degree in a related field (e.g. business, hospitality, management).
Urban Air Adventure Parks is a leading provider of indoor adventure parks and location-based entertainment. Our mission is to provide a fun and safe experience for our guests, while also delivering exceptional customer service and creating a positive work environment for our employees.
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