IT Support Specialist
5 days ago
Steel Partners LLC is seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support and assistance to our internal and external customers.
Key Responsibilities:- Provide technical support and assistance to internal and external customers via phone, email, and in-person.
- Troubleshoot and resolve technical issues related to computer hardware, software, and network systems.
- Configure and set up new computer systems, printers, and other equipment.
- Perform routine maintenance tasks to ensure the smooth operation of our IT systems.
- Collaborate with global IT teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Bachelor's degree in Computer Science or a related field.
- Two (2) years of IT support experience in a warehouse or manufacturing environment.
- Manufacturing automation support and implementation experience.
- Support and maintenance of Zebra and Honeywell printers.
- Support and maintenance of mobile devices including barcode scanners and readers.
- Windows and Windows Server, iOS, and Android operating systems experience.
- Project management experience.
- Service desk ticketing systems experience.
The IT Support Engineer will work in a non-climate controlled workspace where temperatures may exceed 95 degrees. The position requires the ability to lift up to 50 lbs. and operate equipment such as scissor lifts for tasks up to 30 feet in the warehouse ceiling.
Steel Partners LLC is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
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